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VEVOR hard pistolkoffert, kraftig hard pistolkoffert med XPE-skumfôr, vanntett pistoloppbevaringsboks med tilpassbart interiør og håndtak for pistol, objektiver, kamera, utstyr, TSA-kompatibel, 556x455x225 mm

Kundeanmeldelser for VEVOR hard pistolkoffert, kraftig hard pistolkoffert med XPE-skumfôr, vanntett pistoloppbevaringsboks med tilpassbart interiør og håndtak for pistol, objektiver, kamera, utstyr, TSA-kompatibel, 556x455x225 mm

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289 anmeldelser
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steve steve
PURCHASER
Case LINER DOES NOT COME AS PICTURED. IS PRE-CUT WITH PLUGS TO PULL OUT.WHICH IS OK BUT LAYER OF FOAM NEEDS TO BE REMOVED TO ACCOMPLISH THIS FOR PISTOL FITTING. I HAD TO SPEND 3 DAYS IN CHAT TO VERIFY THIS. i DIDN,T WANT TO DISTROY . CHAT WAS NOT THAT HELPFUL
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Kundeservice svar: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
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John John
Vevor has terrible Customer Service
I have been a client of Vevor for years and made many purchase. On a recent purchase the item description and pictures appear to be incorrect and therefore the item does not meet my minimum needs. I requested a simple return and Vevor responded with basically what appeared to be the process for a hostage negotiation. All I requested was the return shipping label which they have refused to provide. They are also either not responding to my email requests or are delaying their responses. Additionally, they are sending me requests for reviews but then the URL shows 'not available.' I have no idea what is going on, but will apparently, I will need to dispute my charges through PayPal. Very unfortunate they have taken a simple return and made it a difficult process.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dan Dan
I ordered it, paid for it, but never recieved hard pistol case
I haven"t recieved it yet after a month
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Biaggioni Florian Biaggioni Florian
Malette défectueuse
La malette s’est ouvert pendant que je marchais avec alors que mes armes étaient à l’intérieur, elles sont tombés par terre !! 😖😖😓 j’ai joins les videos au service client Ferme mal !! Je suis très déçu
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Kundeservice svar: Nous avons bien reçu votre ticket concernant ce problème. Notre équipe d'assistance client assurera le suivi de votre problème sous 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez consulter régulièrement les réponses aux tickets et les notifications par e-mail.
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GW GW
Good but not suitable for Canadian Market
The quality and price are good but it is not suitable for the Canadian market as Canadian Firearms Storage Requirement stipulates that restricted firearms (e.g. pistols) must have locking device installed when stored. The pre-cut lining that comes with this case doesn't really accommodate for that requirement without a lot of extra manual works by the owner.
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Kundeservice svar: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Don Don
president
I am waiting for you to resolve my Level missing issue before I order anything more form Vevor....I want to order more products for my business but you need to send me the missing level from the kit I bought...
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Er Er
False advertising
You do not receive a pre-cut case. There are lines in the foam to direct you, but you have to do all the cutting yourself. And unless you're an expert, it doesn't happen very disappointed, and I got a refund because this case was completely misrepresented
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Kundeservice svar: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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Dennis Dennis
President
I have no review because I have no product. It was reported lost, yet I was not offered a replacement, just a refund to repurchase it. Not good customer service.
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Kundeservice svar: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working through your concerns and are determined to find a solution that meets your needs. Please keep checking your ticket and email for periodic updates on how things are going. Don’t hesitate to reach out if you have more questions or need further assistance.
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Cathy Smead Cathy Smead
Not cut as advertised
The picture shows it precut and says it is for pistols and magazines. It is not! I bought this as a gift so super disappointed. Should have spent the extra and bought the case one that was cut out. I don't know if this is normal but I don't purchase a lot of gun related items. So be forewarned. It is also very bulky which I figure it has to be but just so you know it is really large and heavy.
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Kundeservice svar: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
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