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VEVOR Varmesokker, 5000mAh batteridrevne, oppladbare varmesokker med 4 varmenivåer, elektrisk oppvarmet sokk med app-kontroll for menn og kvinner, fotvarmer for jakt, ridning, camping, fotturer

Kundeanmeldelser for VEVOR Varmesokker, 5000mAh batteridrevne, oppladbare varmesokker med 4 varmenivåer, elektrisk oppvarmet sokk med app-kontroll for menn og kvinner, fotvarmer for jakt, ridning, camping, fotturer

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Jack Jack
Owner
Socks work alright but not enough coverage, but the main problem is with the battery, it stays on all the time, having to constantly recharge, thus limiting lifespan?
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Rubén Rubén
Identificación de entradas:1765553253065 Número de orden:25120200954414569500
Buenas tardes: Respecto a lo hablado del pedido; Identificación de entradas:1765553253065 Número de orden:25120200954414569500. Acepto la devolución en la cuenta en la que se hizo el cargo. Muchas gracias por la atención.
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Kundeservice svar: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Noel Edwards Noel Edwards
Not warm
Tempature is set at 167 degrees and toes are still cold in a heated house.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Lynn Sullivan Lynn Sullivan
Mr.
Might as well put bandaids on your feet. Can’t feel any heat.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Battery life sucks Battery life sucks
Battery life sucks
I charged these up and put them on and turned them on high inside my heated house. The batteries were dead in less than an hour and I never really felt any heat.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lucy Hernandez Lucy Hernandez
Broken Support Process
Never received, offered credit for missing Christmas, then followed up and they wouldn't pay out. Not impressed
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Randy Randy
Disappointing
The socks themselves are great - thick, plenty big, comfy. However, the app is glitchy and the button is so small on the socks it would be difficult to adjust the temp without the app. Apparently it will.only connect to one phone, ever. We attached it to my wife's phone first and it never would connect properly eith mine after that, even with her phone off entirely. I ended up giving them to my wife, sonce they were synced with her phone. Then, one sock just stopped working entirely on the first hunting trip they were worn on. She had one warm foot and one cold one and even turning it on manually, all the lights light just like they should, but no heat. Later, that sock worked again, but was not as hot as the other one. The warmth level was great when working, and the socks were so nice, I was super excited to wear them, but now I will be returning them instead. Very disappointing
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Josh Josh
I hate this company
Avoid them, the service is a straight up joke.
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Josh Josh
I hate this company
Avoid them, the service is a straight up joke.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Joseph Link Joseph Link
Mr.
Used 3 times one of the batteries won't work correctly lights up like its fully charged but won't do anything when sock is plugged into it.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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