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VEVOR papirkutter 12" A4 giljotiner papirtrimmer 400 ark kapasitet metallbase

Kundeanmeldelser for VEVOR papirkutter 12" A4 giljotiner papirtrimmer 400 ark kapasitet metallbase

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Paper Cutter User Paper Cutter User
Perfectionist Hobbyist
Perfectionist Hobbyist 3 Perfectionist Hobbyist 3
Product *works* out of the box, instructions were simple to follow, didnt actually need them to use. Safety mechanism failed within days, but that does not stop the tool from working. still functions as a cutter. Issues: 1. The fence that comes pre-installed on the base of the machine is not square to the cutting blade or the printed grid on the tool so cuts are never truly square, and this cant be adjusted as the fence sits in pre cut slots and the bolts are only there to lock it down. 2. The cutting stick that sits under the blade sits proud of the level of the base. so when the paper is sitting flat on the base of the machine, the edge being cut is slightly raised up. so once the cut has been made, if cutting "blocks" of paper, the cut is not vertically square as the paper has been skewed up. There are adjustment bolts that screw in underneath the rubber, but even backed all the way out/removed, it still sits proud. Overall the product is functional. If you are a hobbyist and don't need millimeter perfect angles/cuts, its perfectly adequate. But thats about as far it goes. Adequate.
4 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Simon Simon
Kaputtes Teil geliefert
Kaputtes Teil geliefert 3
Lieferung ist heute angekommen, pünktlich. Schachtel weist keine Beschädigungen auf. Beim Aufstellen fällt auf, dass die Schneidemaschine nicht gerade steht und wackelt. Jetzt fehlt doch bei der hinteren Ecke der Fuss, die Ecke ist verbogen und es sieht nach einem Sturzschaden aus. In der Schachtel befinden sich keinerlei Bruchteile des Fusses. Der schützende Sagex war vorhanden. Es sieht so aus, als ob beim Verpacken in China das Teil auf den Tisch geknallt ist, den Fuss verlohren hat und trotzdem eingepackt und verschifft wurde. Da staunt der Laie und der Fachmann wundert sich...
0 personer syntes dette var nyttig
Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Tiago Tiago
Complaint about defective paper cutter blade
Complaint about defective paper cutter blade 3
Dear Sir or Madam, I am writing to make a complaint about a paper cutter blade I recently purchased from your company. In general, the blade cuts well through about 90% of the sheet. However, in the upper corner—near the handle that is pressed to cut—the blade consistently fails to cut the last part of the paper. About 10 cm of the last two sheets are left uncut every time. Because of this, I have to finish the cut using scissors or a smaller cutter. This defect is causing constant interruptions in my work and is seriously affecting my productivity. I bought this product to speed up and improve my work, but due to this fault, it is not performing as expected. I feel disadvantaged by this issue and would appreciate a solution, such as a replacement, repair, or refund, according to your warranty or customer service policy. Thank you for your attention. I look forward to your response.
2 personer syntes dette var nyttig
Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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la*** la***
Ne répond pas aux besoins de base d'un massicot
Je ne suis pas satisfaite de cet achat. L'huile sort et salit les pages malgré le fait d'essuyer avant chaque utilisation (ce qui rajoute du temps d'utilisation). Outre cela, il ne coupe pas jusqu'au bout. Je dois finir au cutter. Le SAV n'a malheureusement pas été d'un grand secours. Et pour le rock je trouve ça vraiment dommage.
0 personer syntes dette var nyttig
Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Luboš Daněk Luboš Daněk
Man
Velice nekvalitní, nedá se řezat ve vrstvě, řezaný papír je posouván nožem o přes silné utažení přídržnou lištou. Nespokojen.
0 personer syntes dette var nyttig
Kundeservice svar: Vytvořili jsme pro vás tiket, abyste se s tímto problémem mohli vypořádat. Náš tým zákaznické podpory vás bude kontaktovat e-mailem a poskytovat vám aktuální informace, dokud nebude problém vyřešen. Prosím, co nejdříve si zkontrolujte doručenou poštu, zda vám nepřišly naše zprávy.
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Mallo_gt Mallo_gt
Qualité qui laisse à désirer
Très lourd donc on suppose du matériel de bonne qualité, mais pas de notice de montage, je n’ai donc pas su comment monter la protection bleue, et l’ai jetée à la poubelle car impossible de comprendre comment l’attacher au reste. Ensuite, la coupe n’était pas bonne au départ, il a fallu que je l’utilise quelquefois pour que la lame s’affûte un peu et coupe mieux. Enfin, à chaque coupe, le levier frotte contre une autre partie et la peinture du levier s’écaille, ce qui laisse des résidus noirs de peinture sur le plan de travail à chaque utilisation. La cale en plastique censée bloquer le papier en place ne colle pas complètement à la partie métallique, il y a un espace, ce qui fait que les feuilles en dessous de la pile passent en dessous de la cale. Si l’on ne vérifie pas avant de couper, on se retrouve à avoir des feuilles qui ne sont pas coupées à la même taille que celles du dessus.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Christian Christian
Anschlag ist zu billig
Das Gerät ist ok, die Genauigkeit läßt sehr zu wünschen übrig.
0 personer syntes dette var nyttig
Kundeservice svar: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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CA CA
Not the listed product - Terrible "new" product touted as 'improved'.
Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1
Please be aware that vevor is advertising their old model paper trimmer. I received their 'new and updated' paper cutter that no longer has a slide & screw secured paper baffle (the bit that goes behind the paper stack) and instead it is swapped out for a little plastic pusher with magnets on the bottom (that are light weight and struggle to hold paper in a fridge, much less push /hold a stack of 400 sheets you are trying to cut) The blade has no adjustment, but the red bar under the blade is adjustable - Unfortunately it needs to be adjusted to much that the paper lifts up onto that bar, and cuts at a significantly bevelled edge (for under 200 sheets, it was about a 4mm difference between the top and bottom edge) The metal base plate was warpped. the 'saftey lever' has been swapped for a pull out bright red ball - So - If you have any wrist weakness this is likely much less suitable now than the displayed product. I was subject to ongoing ai/standardised messages saying that "it takes times for facts to be checked" and after admitting this was not the displayed item, offered a $75 refund. This was not appropriate as it is unusable for "quickly and precisely" " cut{ting} through up to 400 sheets at once" - I asked for collection to be arranged, and a full refund. A full refund did come through - but no pick-up was arranged, so... I got to work out how to dispose of this. Poor Product not fit for purpose, and poor customer service.
6 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Tomislav Tomislav
It's ok for that money
I’m not completely satisfied with this knife. The cutting is not as precise as it should be, and one part of the blade doesn’t cut all the way through, which I had to adjust myself. Paper can sometimes slip under the guard (or guide), which affects the accuracy of the cut. The knife is quite solid and feels sturdy at first, giving the impression of a high-quality tool. However, for the type of work it’s intended for—where every millimeter matters—it really should be much more precise.
0 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nadia Nadia
God
Virker som den skal
0 personer syntes dette var nyttig
Kundeservice svar: Hei! Vi setter stor pris på at du delte handleopplevelsen din med oss. Det betyr mye for at vi kan forbedre oss. Takk igjen for dine verdifulle tilbakemeldinger!
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