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VEVOR uttrekkbar hageslangetrommel, 1/2 tomme x 98,43 fot veggmontert slangetrommel, kraftig hageslangetrommel med dyse i 9 mønstre, lås for valgfri lengde, automatisk tilbakespolingssystem med langsom retur og 180° svingbar brakett

Kundeanmeldelser for VEVOR uttrekkbar hageslangetrommel, 1/2 tomme x 98,43 fot veggmontert slangetrommel, kraftig hageslangetrommel med dyse i 9 mønstre, lås for valgfri lengde, automatisk tilbakespolingssystem med langsom retur og 180° svingbar brakett

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David Adamson David Adamson
Not Made for farms
Great for light yard work. We have a small farm with a 70x80 paddock, and the automatic wind is not working properly. It seems that the high volume of work we use it for wears this unit out fast. The winding mechanism doesn't distribute the hose correctly. This causes the hose to wind more on one side than the other, filling up that side and stopping the auto-wind mechanism. I need to replace this unit with a manual reel. I was hopeful they made this auto winder strong enough to handle a small paddock.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Johnny S. Johnny S.
Doesn’t fully retract but works ok
Doesn’t fully retract. Works well enough but gets tangled and doesn’t fully retract.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colby Lewis Colby Lewis
Broken handle-no support
The handle broke within the first 5 usages.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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johnnytime500 johnnytime500
could benefit from a better hose
hose on the inside wraps went flat and greatly reduced water flow/ pressure
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ja*** Ja***
Very bulky
Very bulky.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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JC Johnson JC Johnson
Not happy!
When I first got my hose it work great but a little while later I had trouble extending the hose, then when it extends I have trouble getting it to retract. The spray nozzle came off. Now I'm extremely disappointed with the quality.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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JL*** JL***
Tension spring broke after ten months. Others have the same issue.
Usually very happy with Vevor products. I have the same size hose but the Gardena brand. I've had it for a few years and it works great. Thought I would save some money and trust in the quality of Vevor and bought this one. Unfortunately, after about 10 months the retracting spring stopped working. My mistake, I didn't keep track of the date and went 3 weeks past the one-year warranty and the only thing Vevor would offer was a $20 rebate. I couldn't even buy a replacement tension spring. It would be really nice if they offered that, given that many people have experienced the same problem with the tension spring failing. Other than the spring, the build quality is as good as the Gardena. But if it fails after year then maybe it's worth investing the money in a better version.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Juju Juju
Trop fragile
Trop fragile  1
Commande reçu et installation mais apprêt 4 utilisation il a cassé !
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Kundeservice svar: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client a été décevante ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à corriger la situation et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par échanges d'e-mails. Nous sommes ravis que votre souci ait été pris en charge rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Scott Selinger Scott Selinger
Poor quality
Poor quality 1
Received and installed. Tje reel is not working. I have contacted Vevor. Will see what they do
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ben H. Ben H.
Retractable Hose Reel
Retractable Hose Reel 1
Dear Customer Support, I am writing regarding my recent purchase of Retractable Hose Reel. After using it twice this past weekend, the spring came loose and the hose is no longer retracting back inside. Could you please assist me with a repair, replacement, or warranty claim? Thank you,
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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