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VEVOR uttrekkbar hageslangetrommel, 1/2 tomme x 98,43 fot veggmontert slangetrommel, kraftig hageslangetrommel med dyse i 9 mønstre, lås for valgfri lengde, automatisk tilbakespolingssystem med langsom retur og 180° svingbar brakett

Kundeanmeldelser for VEVOR uttrekkbar hageslangetrommel, 1/2 tomme x 98,43 fot veggmontert slangetrommel, kraftig hageslangetrommel med dyse i 9 mønstre, lås for valgfri lengde, automatisk tilbakespolingssystem med langsom retur og 180° svingbar brakett

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Mark Mark
Review
Quality is not what I expected. Everything is plastic and feel very cheap. The nozzles it comes with are absolute junk. The hose is the cheapest grade hose typically sold. I don’t see it lasting more than one season. I wish it was better because the concept is great.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Retractable hose! Retractable hose!
OWNER
I bought this because of all of the hype it was getting. It worked great until I am unable to switch out nozzles because the clamp it screws in just spins, and water does not come through the hose just runs out the bottom. This is the second Item I have purchased from Vevor directly, and have had issues. They sent me the lawn sweeper with wrong size bolts to be able to put together .I had to go out and buy bolts that worked not a big deal just an inconvenience. I have contacted customer support in regards to the hose, and still waiting for answers.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Fufufig Fufufig
Jfufjkgigi
Slangen är stenhård
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Kundeservice svar: Vi har skapat ett ärende för att du ska kunna följa upp problemet. Vår kundsupport kommer att kontakta dig via e-post och ge dig uppdateringar tills problemet är löst. Vänligen kontrollera din inkorg snarast för våra meddelanden.
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Jessica Wood Jessica Wood
Mrs.
I purchased two of these retractable hose reels and installed one. The hose will not retract all the way, the waterhose leaks where the nozzle is attached. Not that pleased with it to be honest! Complained to customer service on March 16, 2026 they will occasionally message me back but I still have not received a response as to what will be done to resolve the issue!
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Randy Forbis Randy Forbis
Mr Forbis
Came with a bad copper fitting and leaks really bad called customer service left a message no response so I sent a email twice and no response, I would call that poor customer service at best 3 days later and still no call back and no response to email I would definitely not recommend this item
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Rich Marasco Rich Marasco
Not worth it.
Buyer beware, if all you need is a cheap occasional 1/2” garden hose this may work for you. This hose reel is advertised as an 5/8” x 65’ hose a reel. What they fail to tell you is the 5/8” is the OD hose measurement . What you actually get is a 1/2” hose. Also the hose is extremely stiff and not great cold weather. The hose already has a kink after only a few uses. The hose is not replaceable. I tried to return this reel after trying it only once without water and was given the run around. I guess I’m stuck with it for this season. I don’t believe it will last any longer. Best to look elsewhere.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ken Rivait Ken Rivait
Defective parts and even worse customer service Rating: ⭐☆☆☆☆
​I purchased this retractable hose reel and it arrived on time, but that’s where the positives end. During assembly, I attached the hose nozzle only to find it won't tighten—it just spins infinitely. To make matters worse, the handle is now stuck and cannot be removed. ​The "support" from VEVOR has been a joke. They promised a response within 48 hours but never followed up. Instead, I keep receiving automated emails stating my case is "resolved" and will be closed. I’ve reopened the ticket three times now, telling them it isn't fixed, only for them to send the same automated "case closed" email again. Avoid this brand unless you want to be stuck with a broken product and zero help.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Prithpal Prithpal
Owner
Once you screw water nozzle, no way you can replace unless you break in pieces.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jessica L Grove Jessica L Grove
Extension water hose
This is not 130 feet. It's 120 at best.
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Kundeservice svar: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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Carlos Carlos
VEVOR 115ft retractable hose reel
The reel is is nice but the hose does not seal properly against the attachment no matter how tightly you screw them on and if you try to unscrew the attachment the hose just free spins and there is nothing to grab on to in order to remove the attachment.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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