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VEVOR uttrekkbar hageslangetrommel, 1/2" x 131,23 fot veggmontert slangetrommel, kraftig hageslangetrommel med dyse i 9 mønstre, lås for valgfri lengde, automatisk tilbakespolingssystem med langsom retur og 180° svingbar brakett

Kundeanmeldelser for VEVOR uttrekkbar hageslangetrommel, 1/2" x 131,23 fot veggmontert slangetrommel, kraftig hageslangetrommel med dyse i 9 mønstre, lås for valgfri lengde, automatisk tilbakespolingssystem med langsom retur og 180° svingbar brakett

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148 anmeldelser
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Melanie Prough Melanie Prough
Clearly not designed for South Georgia heat.
Clearly not designed for South Georgia heat. 3
Clearly not designed for South Georgia heat. If you get one clean/rinse it out on the regular & I used a wooden pin to fix the pin issue.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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amariewatson amariewatson
Not durable
Purchased in April 2026, used for 3-4 months and removed and stored for the winter months. This summer the hose stopped reeling in completely, about 70% and stops. We were told by customer service it is out of the warranty and that they also do not carry parts for their products. It was great, until it wasnt....so longevity and durability is not there with this product and customer servies does not stand behind the product.
3 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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raymondm35 raymondm35
Replacement
Ordered a retractable 1/2 water hose had issues with it retracting back and only would retract halfway and stopped contacted. Customer service had to go around and around before they would actually do anything about it had to provide a video showing the issue and then they finally sent an email stating that they would send a replacement.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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Juju Juju
Trop fragile
Trop fragile  1
Commande reçu et installation mais apprêt 4 utilisation il a cassé !
0 personer syntes dette var nyttig
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Maxime Maxime
Ce casse au bout de 1 mois
Ce casse au bout de 1 mois 1
Mauvaise qualité ce casse facilement le guide enrouleur c'est cassé vraiment de mausaise qualité j'ai fait une réparation provisoire
4 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Patrick Patrick
Absolute junk
Absolute junk 1
Bought two, first one broke within 3 days of use, stopped rewinding in and is now jammed out. Second one started leaking 2 weeks in. Now both are leaking profusely.
3 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Scott Selinger Scott Selinger
Poor quality
Poor quality 1
Received and installed. Tje reel is not working. I have contacted Vevor. Will see what they do
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ben H. Ben H.
Retractable Hose Reel
Retractable Hose Reel 1
Dear Customer Support, I am writing regarding my recent purchase of Retractable Hose Reel. After using it twice this past weekend, the spring came loose and the hose is no longer retracting back inside. Could you please assist me with a repair, replacement, or warranty claim? Thank you,
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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GoSaints GoSaints
junk
junk 1
cheap Chinese junk. I bought two. one for my mom and hers broke 6 months ago. one for us and it broke yesterday. of course the VEVOR warranty is up. they last about as long as the warranty. I assume you get what you pay for.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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lilman80 lilman80
Stripped spring screws right out of the box
Stripped spring screws right out of the box 1
Package came in quickly, however after installation hose would not retract back. Popped the side cover off and these 3 screws had been stripped / the plastic ear they screw into was busted. (These screws hold the spring in place to allow hose to retract.) I was able to pull hose all the way out and put screws back in the other 3 slots… still unsure why it only had 3 out of the 6 screws…. Then was able to manually spool the hose back up putting tension on the spring now that the screws had it locked in place… it retract a little fast, Assuming that it’s because it had to be modified straight out of the box to work.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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