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VEVOR slangevogn, rommer opptil 250 fot 5/8'' slange, hageslangevogner mobile verktøy med 4 hjul, kraftig pulverlakkert stål utendørs planting med oppbevaringskurv, for hage, gårdsplass, plen

Kundeanmeldelser for VEVOR slangevogn, rommer opptil 250 fot 5/8'' slange, hageslangevogner mobile verktøy med 4 hjul, kraftig pulverlakkert stål utendørs planting med oppbevaringskurv, for hage, gårdsplass, plen

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Peter Peter
NSW
This is a useful and good product with a unique design. However, after reading the description I was rather certain by looking at the pictures that this was designed for the uSA market and USA hoses. So, I wrote to customer service to confirm and was told by Marquez: " If the product is sold on the Australia website it is adapted to Australian requirements." When I received the reel it was clear that it was not adapted to the Australian market and fittings to adapt Australian hoses would need to be sourced (which cost ~ $40.00. I requested that the Australian website be updated to reflect the truth about this product. As of this writing no update has been posted. I use Hoselink and for one connection I needed: "US Thread Caravan Connector" for the female connector on the reel. The male end is more problematic and I needed a USA to Australian female to male and then aan Aystralia female to male click on to use with non-hoselink hose. In all it was a total pain trying to find the right parts, order and pay shipping charges. Vevor should do better. First know your own products better and two, offer a conversion kit when this is sold in Australia. Having said this, now that it's all working (finally!) I am quite happy with the purchase. Just be aware of the problems.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Fy Fy
Mr
Works fine but started rusting within a couple of weeks
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Kris Schmidt Kris Schmidt
Good value
The 175 foot hose reel arrived on time, well package, all hardware accounted for…100 feet of 5/8 hose fills the reel with only a couple wraps of room to spare. The reel/hose inlet sides can be switched if you prefer. I did mount the reel higher up the frame ; personal preference, by drilling 4 holes and additional hardware.
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Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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Steven Grellman Steven Grellman
Mr
Overall concept is good. Build quality is at the lower end of the acceptable range. The reduced end of the tube sections that slot together for assembly were dimensional miss-matched resulting in very sloppy joints. This is particular noticeable on the the handle bar. If the dimensional tolerances were improved, it would be a very compelling item given the price.
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Lehmann Lehmann
Une merde sans nom
Une merde sans nom 2
C'est une mère de son nom ça peut éventuellement servir de cul de Fontaine à sa fuite de partout à des endroits où tu ne peux pas colmater ça a été en contact une fois avec l'eau et les vis sont déjà en rouillé de partout bref je le déconseille
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mat 62 Mat 62
chariot enrouleur
J ai essayé plusieurs jours de contacter VEVOR dés l'arrivée du produit pour le renvoyer (manivelle rouillée dans l'emballage), impossible de le faire, les messages ne partaient pas. Il a fallut rajouter des joints car il fuyait à plusieurs endroits. Actuellement impossible de joindre les photos (en jpg ou pdf). J ai donc décider de ne plus jamais commander sur VEVOR
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tristan Schramke Tristan Schramke
Homeowner
Hose reel looks great, but unrolling the hose causes the reel to constantly tip over creating more work that what it's worth. Would highly recommend buying one that has four wheels so it is more sturdy.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matthew Matthew
Homeowner
The description says it will hold 200/300 foot of hose. I got a 100 on it and it is full. Was needing it for more.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Tania Tania
Not worth the money
It does not like think hoses so don't waste your money on it if that's what you have. Must be used with thin hoses
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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a s a s
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Ce chariot enrouleur c'est le pire que j'ai reçu; la notice en anglais, le montage impossible, le rouleau ne tient que d'un coté, impossible d'enrouler un tuyau, pas de fixation à l'opposée de la manivelle la photo de la notice ne correspond pas
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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