Kundeanmeldelser for VEVOR Vannslangetrommel 25m x 12mm med veggfeste, bærehåndtak, slangetrommel med 9-mønstret spraydyse og hageslange, 180° svingbar, veggmontert slangeboks med automatisk opprulling, for vanning og bilvask

Broken within 3 months. Now it doesnt retract. Dont recommend for anyone.

Vevor is a hit or mis company. You either get a good product for the money or you get garbage. Buy based on rolling a dice. Becuase if it comes to a problem right out the box, they will not take it back or help you. After I recieved there reply the next step was to just take the brand new product and put it in the garbage. Buy a Gardena. I wish I just spent the extra $ because I had to anyways. There response was After investigation and confirmation by our technicians, we offer the following suggestions: Please provide pictures of the top and interior. If the internal arrangement is not neat, you can pull out all the hoses, hold the clamping ball firmly, and rearrange them two or three times. They wanted me to take it apart after I sent them videos of it leaking. Why take it apart, you can see the leak. And what technicians. Do you have a garden hose technician. You will just get generic response. Like the one they are going to send after I post this. And it will go like this. Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

This hose is unuseful for me. It is too hard to get out. I can not use it.

Wish to return it. Does not meet expectations.

Hose Reel retracting mechanism broke after 4 months.

Broken no good

I would way rather the Costco one I got for less money this one the lid fall off and and it gets stuck putting back in

Never received item, messaged a number of times about this with no avail, said they can't do anything about it.

poor custumer services wrong item requested for exchange but never reply would be 0 star

Customer service has been horrible. I reached out because I ordered 2 hoses. One came in, the other said for me to contact vevor. I contacted vevor they said I needed to contact the shipper. I asked them if they could because I didn’t know what to ask the shipping company and I shouldn’t have to. They said they would reach out. They didn’t and not my hose was shipped back to vevor. They refunded me partially I’m still waiting for 17 dollars because they didn’t refund my sales tax or the 3 year warranty that I purchased. All in all this has been a pain from start to finish. I’ve waited days and days to hear back from there 24/7 live chat. I’m not satisfied with the product you’re selling and for the price I could have gone to Lowe’s or Home Depot and bought a brand that wasn’t going to waste my time as a customer. Lesson learned do a little digging online and you’ll see these reviews pop up. Don’t believe all the 5 star hype. The product might be fine but the customer service support is very lacking and not worth all this hassle.