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VEVOR hydraulisk løftebordvogn, 500 kg kapasitet 28,5" løftehøyde, manuell enkelt sakseløftebord med 4 hjul og sklisikker matte, hydraulisk saksevogn for materialhåndtering, svart

Kundeanmeldelser for VEVOR hydraulisk løftebordvogn, 500 kg kapasitet 28,5" løftehøyde, manuell enkelt sakseløftebord med 4 hjul og sklisikker matte, hydraulisk saksevogn for materialhåndtering, svart

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Joel Jones Joel Jones
Nightmare experience
I found the cart online at what seemed to be a decent price, ordered it and only received one top of the cart, not the cart just the table top, when I finally found a way to get in contact with customer service, it’s online only, all emails an I explained the situation, I was told that I had to do the basic steps but also take pictures of what I got and I also had to send pictures of the parts I didn’t get. Then I was instructed to go online download the product manual and tell them parts numbers of the parts I didn’t receive, along with the pictures. I had to do all of this before they could help me. They were slow to respond but in all fairness, helpful once they did get to me. First I was told they found the other box, it got separated just hold on another day or so. It never showed up eventually after a number of emails I did receive a full refund to their credit. I will not recommend this site to anyone, it’s was a massive headache dealing with this company.
1 personer syntes dette var nyttig
Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Mark Knopp Mark Knopp
Disappointed owner
The lift table never arrived, it took several chat sessions spanning 10 days to convince someone/thing to look at tracking to see that it is forever stuck in Rosemount Minnesota, then another chat session to get a refund or another table. The someone/thing decided on the refund which we received. Since they chose the refund option we now have a Harbor Freight version of the table that we love! And they have someone that I can talk to with published phone numbers!!
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Frank W Frank W
Looks great; can't review what wasn't received
Looks great; can't review what wasn't received  1
I ordered this twice & received 2 top plates but no lift. Got full refund on one and partial refund on other. I guess they figured I should get charged for the useless part delivered. In the past, products I ordered arrived on time and worked great. Last 2 orders were a big let down.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Consulta medica Consulta medica
sin titulo.
Brutalmente pesado. Hice la compra pensando en la movilización de un equipo médico de un hospital a otro, y el carro por si mismo es muy pesado, muy ruidoso, y la asa no es abatible, por lo que meterlo a un transporte es muy problemático. Creo, despues de haberlo usado, que esta diseñado para tenerlo exclusivamente en un solo lugar, como una bodega, para cargas objetos pesados en un solo lugar.
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Kundeservice svar: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda enormemente a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Bulent Tokmak Bulent Tokmak
Plumber
Hello, I received the package today, but it looks like an important part is missing. I only received the metal attachment/top piece, and the wheeled floor jack/base shown in the listing was not included. I purchased this thinking it was the complete jack setup. Could you please check this and let me know if the missing part will be sent? Thank you.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dan Ryan Dan Ryan
No bueno
Received my order and the handle attachment was bent and damaged during shipping. I hope to be able to return this.
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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PERSO PERSO
MAI RICEVUTO
MAI RICEVUTO E TANTOMENO RIMBORSATO, PESSIMO FORSE CONSEGNATO AD UN INDIRIZZO SBAGLIATO
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Kundeservice svar: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Thomas Thomas
none
I have not receive lift table yet . I cannot make a assessment of item
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Dan Dan
Not happy at all
After fedex finally delivered it they destroyed the box and parts falling out and the driver hauled ass before I could catch him. I sent pictures of it to you and no response so if I could give you zero stars I would because it’s still sitting in the box with no reply from you.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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john john
234
It came damaged with one wheel broken. You said would send a new wheel.. About a week later said wheel lost in transet and gave me $45. I bought new wheels locally and put on. Then found unit would not raise. Total piece of junk. You should send me all my money back.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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