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VEVOR hydraulisk motorsykkelløftebord 350 LBS Dirt Bike saksejekkstativ

Kundeanmeldelser for VEVOR hydraulisk motorsykkelløftebord 350 LBS Dirt Bike saksejekkstativ

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139 anmeldelser
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Ryan Isaac Ryan Isaac
Poor quality
This is the second of the hydraulic motorcycle lifts I purchased. First one was more money but good quality. Now they are cheaper but the quality is junk. Showed up broken in the box. I made a warranty claim over a month ago and they sent the wrong parts. Horrible customer service. Generic responses.
1 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Miguel Angel Barallobre Fernández Miguel Angel Barallobre Fernández
Comprador
Comprador 1
El elevador llegó con rupturas de piezas plásticas que he tenido que pegar yo y lo peor es que la bomba hidraulica venía rota y perdió en aceite. Un desastre me han vendido ustedes un material averiado. La bomba no funciona.
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Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Nigel Thomas Nigel Thomas
Owner
Product came damaged. Took what I thought was a long time to replace it as I had bought extra shipping insurance. Product is ok. The replacement process less so !
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Stefan Stefan
Mr
Mr 1
This lift was exactley what I was looking for. I used it only twice and lifted approx 30 - 35 kg both times. But there was a leak of oil from the bottom of the cylinder and I couldn't use the lift. Contacted support. After some investigating I was first offered to get a new sealing ring but I don't know how to do the replacement since I do not have the skill to repair hydraulics and asked support to send me a complete lifting cylinder, that's is quite easy to do. Instead i was offered 739 SEK which I decline. I wrote that I want a complete cylinder but they will not send any due to logistic (which I don't believe in). Next step was to offer me 1439 SEK and I declined since I will have a new complete cylinder and they still won't send me a new one. Finally I was offered 2429 SEK (all money back) and they will still refuse to send me a new cylinder. I gave up and took the offer. Now a have an useless lift and I will take it to the scrap yard.
2 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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jarrett jarrett
Still broken as it was when it showed up.
Problem ticket issue ignored and my stand is still sitting to the side broken.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jose Jose
Mala informacion
Descripción confusa que induce al error y atención al cliente pésimo no recomiendo comprar en vevor tengoncompañeros de trabajo que les a pasado lo mismo.
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Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Steve Steve
Buyer
I was sent a broken unit No hydraulic power at all.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Broken Broken
Item
I received it broken and completely unusable. Been 2 days waiting for support to accept a return. They are ignoring it. Assume if you buy something and its broken, they will not respond to a return request.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Darren spearman Darren spearman
Vevor bike hydraulic lift stand
I unpacked the stand and all looked good out of the box Read instructions while I waited for my new bike to be delivered The lowest level of the stand is still TOO high to fit under dirt bike which is most frustrating. I may have to try and cut and reduce the height to fit under the bike. I have reverted to my old stand Bike is a new KTM 350excf Champions edition I would appreciate some contact to work towards a solution Has anyone else reported this problem? Thanks Darren
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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