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VEVOR Benkeplateismaskin, 24 terninger klar på 15 minutter, 22,5 kg på 24 timer, selvrensende bærbar ismaskin med isskje og kurv, ismaskin med 3 størrelser isbiter for hjemmekjøkken, kontorfest

Kundeanmeldelser for VEVOR Benkeplateismaskin, 24 terninger klar på 15 minutter, 22,5 kg på 24 timer, selvrensende bærbar ismaskin med isskje og kurv, ismaskin med 3 størrelser isbiter for hjemmekjøkken, kontorfest

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Mike D Mike D
Makes good ice but…
Makes good ice but… 2
Bought this for the solid cubes vs hollow Makes ice great but when it gets full it does not restart. I’ve had water overflow a few times as the ice melts. Seems like an overlook flaw in design
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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TF TF
Produces enough ice
Initially I thought this was a quality product. It produces plenty of ice in a timely manner. On two occasions it has made a very loud squeaking noise. I have not isolated the problem. Its still working. So, at this point, I will have to wait and see. That's the reason for 3 stars on quality.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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gebauer.t gebauer.t
Doesnt work after unboxing
It doesnt work.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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battlewelder battlewelder
VEVOR is a joke don’t buy this ice machine.
What an absolute joke worked for three days now flashing lights nothing. Chatted with VEVOR is a joke their customer service has done nothing. Buyer beware china won’t fix it stand behind their product.
0 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Keith Keith
Zero customer service
Purchased this ice maker....received it in a few days. Pulled it out of the box and it did not work. Vevors customer service is terrible. There is no phone number to call. Everything is done via email. There response time is terrible. I have been waiting for a response with no answers. Great products but pray you dont have any issues. Customer service and/or solving a problem is terrible.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
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Christa Ward Christa Ward
Mrs
Bought it, plugged it in, it made ice, but will not keep it frozen overnight. It thaws and has water in ice tray and below it also. Not happy with it at all. You refunded my money and told me to keep it. I’ll be throwing it out since it does not work properly. It took me contacting my state attorney general’s office to find out how to get a response from your customer service team after multiple emails. I send pictures of everything you asked for. Not happy with your Vevor at all.
1 personer syntes dette var nyttig
Kundeservice svar: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Anais Anais
Déçu
Déçu  3
La machine fonctionne bien le réservoir d’eau est grand mais ça sort un bloc de 24 glaçons accroché ensemble Et non pas des glaçons séparé je suis déçus De plus il est écrit taille des glaçons réglable or on ne peux rien réglé
3 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Chris Kidd Chris Kidd
Ice machine
Did not work period. Your support team sucks dicks wanted to return and offered me 47 Bucks for something I gave 156 bucks for. Finally they send me Info on return but they made it where I can’t print the shipping labels. I will never buy a damn thing from yall period and will make sure they on Facebook and Instagram they yall are very unreliable and do not stand behind y’all’s stuff period
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Erik Treat Erik Treat
Junk
Didn't even work and it's new and haven't gotten my replacement and still got & being charged. Not happy with vevors customer service either
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bradley Henry Bradley Henry
Mr.
Our old ice machine couldn't keep up with our needs, well we bought this little unit and it doesn't disappoint. This machine is fast, it makes way more ice than we need and now have a surplus, we are now a family of three and it's more than fast enough for us. When we were a family of seven this machine would still keep up. I definitely recommend this ice machine. The only down fall is the poorly written Manuel, but its self explanatory, oh and temp display is in Celsius but that doesn't bother me.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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