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VEVOR Oppblåsbare telt for camping, 4-6 personers enkelt oppsettbart oppblåsbart telt med håndpumpe, 300D Oxford 4-sesongs glampingtelt med komfyruttak, 2 dører og 4 nettingvinduer, oppbevaringspose inkludert for enkel transport

Kundeanmeldelser for VEVOR Oppblåsbare telt for camping, 4-6 personers enkelt oppsettbart oppblåsbart telt med håndpumpe, 300D Oxford 4-sesongs glampingtelt med komfyruttak, 2 dører og 4 nettingvinduer, oppbevaringspose inkludert for enkel transport

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S Moj S Moj
Customer
Very pretty. Easy set up. Not water proof/ resistant. First use this week. 2 days sunny no issues. Today light rain. Water dripping inside from seams where the fabric is stitched to hold air tubes. I have a tarp over center of tent. Unfortunately the tarp was not large enough to cover the top of tent completely. Where the extra tarp does not cover rain is slightly dripping.
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Kundeservice svar: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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Nesha Nesha
Leak at the beam on first try
Leak at the beam on first try 1
I finally got around to pumping up my inflatable tent, and as soon as I did that, I noticed there is a leak at the sea on the inside for this tent. I am under a 12 month warranty and since I tried to reach out for a solution, they said that it is not a serious problem and only offered $35 to fix it. Please be cautious when ordering this type of tent and dealing with this company this is the second time I had an issue with a with a different product and they did not want to honor their warranty. The warranty means nothing if they do not respond or fix the problem.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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David David
Diaz
I never received anything.I also had asked for a store credit to get another tent
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