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VEVOR infrarød herdelampe, 2200W 1–60 min timer, automatisk oppvarming av bilherdelampe med brakett, 5,17 kvm bakeområde, spraybakeboksvarmere, malingstørker for reparasjon på stedet, motortørking

Kundeanmeldelser for VEVOR infrarød herdelampe, 2200W 1–60 min timer, automatisk oppvarming av bilherdelampe med brakett, 5,17 kvm bakeområde, spraybakeboksvarmere, malingstørker for reparasjon på stedet, motortørking

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Danne Danne
Bad quality check and dropped before packing
Bad quality check and dropped before packing 1
Just received the IR curing lamp. Price was reduced day after I bought it, Vevor not willing to do anything with price and no responses on requests. Received the IR lamp later that promised and when received it seems to be dropped before packing and missing fastening clamps for the IR-light bulb, just loose in it's cables. Also Info said dual head lamp but it's a single light bulb. How about some quality checks before packing the products. Live chat seems to be AI bots which doesn't answer on the questions and stops responding.
4 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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ibrahim alibrahim ibrahim alibrahim
Sweden
The product arrived missing a piece, and I've been in contact with them for over a month, but they haven't resolved the issue. They're not good at sales, and their return policy is terrible. I won't buy from them again.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Lenny Lenny
Auto and Truck Center owner
USA BUYER BEWARE!!! WIRING IS AN ISSUE AND NOT COMPLIANT WITH USA ELECTRIC CODES. The USA version of this lamp (3A) is only sold as 110Volts. At 3300 Watts this lamp requires a 30amp 110V circuit and wiring. It comes from VEVOR with a standard 15amp 110V cord and can be plugged into a standard 110V 15 amp outlet or extension cord. This is an EXTREME fire hazard. Even with 2 lamps on with 80% power you will quickly over heat a standard 15 amp circuit. I bought the unit as it said 110/220/250 and was expecting to be able to run this on a 220V 20 amp circuit. When it arrived I contacted support as there were no instructions on 220V use and no information on electrical requirements in the instructions. I was informed that it can only be operated in 110V. I asked how to return the unit and was informed someone would contact me in 1 to 2 business days. Extremely disappointing.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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JeffRoe JeffRoe
Customer
Not very happy, I ordered it on 10-2-25, can't remember exactly when I received, that part went fine. I've used it now for say2-1/2 months and it just let out a spark and a puff of smoke, and I have no more infrared curing lamp. Sure, would be nice to hear from them, surely this light has a 90day replacement!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Lamp Lamp
VEVOR Infrared Curing Lamp, 3300W 1-60 min Timing
WARNING; Stay away from this company. They offer no phone number, you cannot get in touch with them whatsoever. I purchased a curing lamp, received it very quickly but it came broken. I tried to contact them, you cannot get in touch with them other than an email. One week later, I'm still getting emails how they will be in touch in 1-2 days. When a company hides behind a screen, you know there's something wrong. I should've known that, but I didn't check before ordering from them. I'm trying to upload pictures and they're not uploading. This company stinks!!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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ed ed
customer service sucks
i paid for warranty and they don't want to replace or give money back
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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