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VEVOR 10L ultralydrenser smykkerenser med varmetimer for smykkerens, knottkontroll, brilleringer, proteser, musikkinstrumenter

Kundeanmeldelser for VEVOR 10L ultralydrenser smykkerenser med varmetimer for smykkerens, knottkontroll, brilleringer, proteser, musikkinstrumenter

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Hvordan kundeanmeldelser og -vurderinger fungerer
Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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16 anmeldelser
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Jimmi Frandsen Jimmi Frandsen
Mr.
I am unfortunately very disappointed with this product. It is sold as an ultrasonic cleaning machine for vinyl records at an attractive price. When cleaning vinyl records, temperature control is absolutely critical, as vinyl begins to deform at temperatures above 40 °C and can be permanently damaged. Nevertheless, the thermostat control on this machine works very poorly. A manual thermometer shows discrepancies of up to 15 °C between the temperature set on the thermostat and the actual temperature of the liquid in the cleaning tank. When I contacted Vevor about this, I received a long explanation claiming that this was completely normal and could, for example, be caused by residual heat from the heating element, and that this was to be expected from mechanical temperature control. Nonsense. I was also asked to carry out up to five additional tests, despite the fact that I had already provided video documentation of the issue. I clearly got the impression that the responses were generated by AI, and as we all know, this can easily wear customers down by continuously generating new questions. I asked for a refund, as the product is clearly not suitable for the purpose for which it is being sold. I was offered €37 in compensation. Absolutely ridiculous. I would strongly advise against buying this product if you care about your record collection. The only reason it gets 2 stars is that it can also be used to clean items other than records that are not temperature-sensitive.
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Ron Ron
Purchaser
Lasted less than 1 year. Power switch fell apart. Replacement seems to be unavailable. I have made 3 attempts to contact Vevor support and gotten no reply.
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Kaj lauritsen Kaj lauritsen
Retired
I don’t know where they come up with 2 litre from, because it certainly is’nt the capacity of the tank. The carb from my 6hp outboard totally fills it leaving little room for solvent
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Florence Florence
nettoyeur de disque vinyles
Je suis déçue de mon achat puisqu'il est déjà en panne! le transformateur ne fait plus son boulot et le thermostat de température est H.S. J'ai dû nettoyer seulement trois cent disques et je l'ai acheté il y a 3 mois. La livraison s'est fait en temps et en heure. Je suis tombé peut-être sur une mauvaise série.
1 personer syntes dette var nyttig
Kundeservice svar: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Chad Spence Chad Spence
Champ
It doesn’t seem to do much. My bike parts aren’t coming clean from grease, even in a bag of degreaser
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Kundeservice svar: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
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Clayton Clayton
Purchaser
Arrived damaged. Box damaged and re-taped over damage. Knowingly delivered damaged. Made claim with VEVOR. Sent requested pics Offered small discount instead of replacement. Would much rather an undamaged unit. This one is new but the corner is crushed.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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