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VEVOR gressklipperløfter med hydraulisk jekk, vektkapasitet på 500 pund, gressklipperløfter i massivt karbonstål, justerbar, bevegelig plenløfter for traktorer og nullsvinggressklippere, oransje

Kundeanmeldelser for VEVOR gressklipperløfter med hydraulisk jekk, vektkapasitet på 500 pund, gressklipperløfter i massivt karbonstål, justerbar, bevegelig plenløfter for traktorer og nullsvinggressklippere, oransje

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173 anmeldelser
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Shawn Musser Shawn Musser
Mr.
Mr. 1
Ordered this, was missing pieces, called to have the missing parts sent to me, over 2 months later, still nothing It's a giant paperweight Missing the "axle" for the wheels and the handle for the jack.
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mi*** mi***
Pour GLS firme de livraison pas correcte et suivi inexistant chercher l'erreur ??????
Article commandé mais n'a jamais été livré par GLS
0 personer syntes dette var nyttig
Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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M. Johnson M. Johnson
Vevor mower lift waste of money
Put lift together, one of the tire brackets are bent, couldn't get the rod in to hold the wheels on, come to find out they had welded over one of the holes in the frame and the outside bracket was bent. Once I finally got the mower up and started lifting it, the whole lift began siding backwards and the mower almost fell off the lift. Couldn't even make it to the first hole to lock it in place or it would flip over and the wheels on the lift came off the ground. I have a scag 52" mower so the size or weight of the mower is to blamed. I am going to request a refund because I don't want to be under the mower and this thing collapse on top of me. ****It's been almost a month since I requested a refund for this thing and now I can't even get a response from anyone, several times their response was " we've sent it to the appropriate department and for review". I guess they think I will just forget about a $165 purchase that I can't use, but that's not going to happen.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Eric Eric
Tremblay
All the hardware is missing, otherwise great and solid product, hope to have hardware kit asap so i can use it.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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STÉPHANE STÉPHANE
Bel outil
Bel outil qui fait son travail et c'est plus pratique qu'un latéral mais doit être amélioré, manque des accessoires
1 personer syntes dette var nyttig
Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Martin Featherston Martin Featherston
Mr.
Product was fine. Delivery was a nightmare. Product was left in the ditch across the street in 3 feet of snow. When I complained to Vevor CS, they said they were not responsible for delivery, and that it was a courier issue. They took no responsibily for the courier THEY chose, or the considerable trouble they caused me, a retired person, getting a 100 pound product out of 3 feet of snow. Vevor does not care about the buying experience or customer satisfaction.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Robert
Good With a Couple Exceptions
I received the unit yesterday. Assembly was pretty straightforward, although there were no instructions. It's just putting the wheels on. I was disappointed with several scuffs of missing paint on the unit. Also, one of the safety interlocks barely engages due to there being two much space between the two metal plates that the interlock pin slips into. The other interlock pin engages fine since those two metal plates have very little space between them. If I had to guess as to the problem, I'd say that the side that is bad has a weld that is slightly "off", leaving too much space between the two metal plates. Otherwise, the unit works and has held up my ZTR overnight, without using the safety interlocks ... meaning that the hydraulic unit is sound. I do wish that the hydraulic unit would allow more control of the release. You have to be VERY careful when you open the release valve as it seems to go from closed to fully open VERY quickly.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hayes Hayes
Too Wide for my mower
The tire wells are spaced too far apart to accommodate the front tires on my Wright 36 inch stand on mower.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
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Ronald Haines Ronald Haines
Owner
Your customer service is the worst I have ever seen. I was missing parts for this jack and notified customer service. They said they would get a hold of me and 24 to 48 hours. It has been going on 3 weeks now and I have heard nothing. I would never recommend anyone buying from this company.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Does not work no customer service Does not work no customer service
Does not work out of the box
I’m submitted a video showing it does not work the day of delivery. Then they didnt reply for 4 days and they closed the ticket. So I will be reversing this purchase thru my credit card now
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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