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VEVOR lineært føringsskinnesett, SBR20 1800 mm, 2 stk. 70,9 tommer/1800 mm SBR20 føringsskinner og 4 stk. SBR20UU glideblokker, lineærskinner og lagresett for automatiserte maskiner, DIY-prosjekt, CNC-rutemaskiner

Kundeanmeldelser for VEVOR lineært føringsskinnesett, SBR20 1800 mm, 2 stk. 70,9 tommer/1800 mm SBR20 føringsskinner og 4 stk. SBR20UU glideblokker, lineærskinner og lagresett for automatiserte maskiner, DIY-prosjekt, CNC-rutemaskiner

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Tero Tero
Lineaarikiskot
Ok
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Kundeservice svar: Tere! Me hindame väga, et jagasite oma ostukogemust meiega. See tähendab meile palju ja aitab meil paremaks muutuda. Täname veel kord teie väärtusliku panuse eest!
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Stephen Stephen
Diy
Good rails but the bearings have a lot of play. I have a lot of experience with this type bearing.
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding."
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None None
None
Theses rails work very well. I am using them vertically and they slide down very easily. However, some of the ball bearings have fallen out of the guides, and the guides are partly plastic, which means they will wear out long before the rails do. By the way, how do you order replacement bearings?
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Salvo Salvo
Binari
Ho acquistato binari nuovi poi controllando il contenuto del pacco mi rendo conto che i binari erano usati
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Kundeservice svar: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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disappointed disappointed
not rigid enough and rail support is too narrow
While I have generally been happy with Vevor products, these two items are of surprisingly low quality and design. First of all, all four items arrived bent. The 1800mm guides were 1/4" (6mm) out f flat, raised in the middle. the 1200 mm ones were likewise bent, but only 3 mm (1/8") out of flat. I was able to to mostly ( but not completely) straighten them by placing them between two sawhorses and applying pressure in the middle, but they are too malleable and have to be attached to a rigid substrate to hold their form. I had to buy some extruded aluminum linear rail at great expense to attach them to in order to make them stiff enough. without this, they will easily deform with just a little pressure. But then I discovered the other design defect. I think it likely that many who buy these intend to use them in sets of four with two attached to the sliders on the other two, in order to make a router sled like I wanted to. The problem is that while the sliders are 48mm wide with a square bolt hole pattern at 35 mm (tapped for 6m-10 bolts), the aluminum support for the linear rods are however only 44mm wide with holes at 30 mm. While it is possible to drill additional holes in the support at 35 mm to match the sliders , drilling hols at 35 mm spacing means that the holes intersect the edge of the support making it nearly impossible to drill them at the correct spacing. this problem could easily have been fixed by making the rod support just 4mm wider. Summary: the rods are not stiff enough, and the aluminum support structure is 4 mm too narrow to attach them easily to the sliders on another set in order to make a router sled. My recommendation: don't buy these if this is your intent or you will be sorry.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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NoRo NoRo
Kompliziert und umständlich
Ein Paar Schienen waren perfekt und das andere Paar war leicht windschief. Schade dass ein Umtausch so umständlich und kompliziert sein muss. so habe ich mich halt damit arrangiert und werde in Zukunft meine Ware anderswo kaufen.
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Kundeservice svar: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen! Sie können sich auch gerne an unseren Live-Chat oder unseren E-Mail-Kundensupport wenden, um Hilfe zu erhalten!
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Nice One Nice One
25
Excelent product.But at the time when I placed the order delivery time was 4 days.It took 9 days with 5 interventions at customer service and I heard all kind of excuses.For that problem I asked for a discount on my next purcese but they ignored my request.Product 5 stars and all around service 2 stars.I am dissapointed.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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José Silva José Silva
The wrong product
The wrong product 1 The wrong product 1
This product is not what I ordered. You sent me extensions for a forklift. I hadn't opened the package until today, when I was going to use it.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Glenn Mead Glenn Mead
Mr
Mr 1 Mr 1
Rails arrived bent, contacted customer support for an exchange or refund and they said no.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jasson ramirez Jasson ramirez
They do not fulfill what they promise in the advertisement
They do not fulfill what they promise in the advertisement 1
I give it 1 star and it's not because the product is of poor quality, it is a good product and has good quality. The only problem is that it arrived incomplete. The accessories were 2 SBR20 rails of 2200mm and 4 SBR20UU blocks and only 2 SBR20UU blocks arrived. I have been talking to customer service for a week and they do not want to solve my problem. The customer service is very bad.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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