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VEVOR Live Animal Cage Trap 42" x 16" x 18" Humane Cat Trap Cats Equirrels Mus

Kundeanmeldelser for VEVOR Live Animal Cage Trap 42" x 16" x 18" Humane Cat Trap Cats Equirrels Mus

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209 anmeldelser
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Jon Bartell Jon Bartell
Homesteader
qualtiy product damaged in shipping because it was poorly packaged and in process of delivering, driver hand truck broke through box and bent door side of trap, was able to make it work but was very discouraged they were not more careful in boxing such a neat trap.. with proper bait have still been able to use and catch critters after my chickens
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Edgaras Kocegarovas Edgaras Kocegarovas
VEVOR levende dyrefelle, 24" x 8" x 8"
Not come!!! Not gett nothing!!!
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Kundeservice svar: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Jeffswayhomelostdogrescueteam Jeffswayhomelostdogrescueteam
President
All 3 had issues but this one unusable so off to scrap yard
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ted Ailstock Ted Ailstock
Poor design
This is not well designed very poor quality and customer support is just as poor.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ronald Lafontaine Ronald Lafontaine
Home owner
Don’t waste your money! Total piece of crap! Trip lever doesn’t work, door locks don’t work and door catch was broken!
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Joetta Jakobeit Joetta Jakobeit
Mrs
The trap doesn’t work. The trip panel inside goes down but does not trigger cage door. Would not recommend.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Mike Mike
Poor Quality
Arrived all bent up from factory, so much that the doors did not open or close without prying. Company would not take product back or replace, they directed me to links of videos on how you can repair their products so you can actually use them. After a week of back and forth Emails they finally offered a partial credit.
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Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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Evelyn Evelyn
squirrel
1 Star is TOO much but no other option. I am very experienced in catching squirrels. I have worn out my 30 year trap. This is a terrible product. It doesn't work. 1st when set it will only work about 25% of the time to shut the door. 2nd the trap is too large, giving squirrels enough room to not step on the door release plate. I have wired through the peanuts to hold them down and that too doesn't work. IT'S LAND FILL
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Kundeservice svar: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble caused. To get further help, visit our "Contact Us" page online, in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will assist promptly. Thank you for your understanding.
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James R Madsen James R Madsen
Owner
Upon receiving this via delivery, the cage was bent and had to open the box and rebend the area just above the closing door on it. It is still not right amd still bent as I cannot get it straight. Because of this, the door has been shifted and locks down hard and sometime not at all. So I have tried catching animals and bought it for a fox that keeps killing my chickens. Something is tripping the door but because it's bent, whatever get in the trap pushes it's way out because the spring loaded catches don't catch. I took pictures with my phone but they won't upload here on this as it says the phone camera did not take the right size photos so can email them to you if you would do something about it. Not happy with this one but have been happy with other things I have ordered thru my business account. Seems like poor qualility for this one. 😕
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Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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