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VEVOR LLDPE damliner 20x25 fot, damliner 20 mil, fiskedammer for fossefall, dam og fiskedammer

Kundeanmeldelser for VEVOR LLDPE damliner 20x25 fot, damliner 20 mil, fiskedammer for fossefall, dam og fiskedammer

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chintan chintan
Not EPDM, false advertising
Do not buy if you are looking for EPDM. They are blatantly misleading, this is not EPDM material. It is more like HDPE or LLDPE. EPDM is mat finish, heavy, soft to touch and thick like rubber. This is hard, shiny, plastic like and very light in weight. I dont know how most other reviews don't state this. This is absoloutely NOT EPDM. I bought it a while ago as our install got delayed and now am stuck with this useless piece of plastic.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Gregg Luberto Gregg Luberto
Would not let me return
Unfortunately I breached the 30 day return policy but as I explained to Vevor customer service that the liner was still in the box and not used. I offered to pay for return shipping and purchase a larger liner as the one I wish to return is too small. They indicated that their strict return policy was non negotiable. They would not make an exception. This to me is an awful return policy and terrible customer service. I admit that this is my fault for ordering a liner thats to small for my pond. But In today's business practices Vevors return policy is good but I guess they expect everyone to be perfect without exception. This is an imperfect world we live in and I'm truly sorry I ever used Vevor. In closing Vevor liners are probably good but I guess I'll never find out. You could have done better Vevor as most companies have a 3 month return policy. Zero stars based on Vevor return policy.
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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Barbara Abbenzeller Barbara Abbenzeller
Not such a happy customer
When liner was received, we found it stuck together in several of the folds. We CAREFULLY did our best to pull it apart, & set it in pond . It held water for a few days, then suddenly leaked overnite to the lowest level! We are trying our best to get the issue resolved, but have not yet heard from Vevor. Liner is 15x20, a very good price & thick (45 mil,). Thinking now, we should have gone to our local supplier & paid $100.00 more! So far it has been a serious hassle, & of course, you can NEVER speak to a human being.....just email.. Suggest you seriously think about purchasing such a product on line! We never thought it would arrive stuck together!!!!
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Kundeservice svar: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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Vevor is a scam Vevor is a scam
Scam
Vevor is a scam. They constantly lie about when products will be shipped. They don’t ship them. Then expect you to wait over a month for a refund. Lost this customer.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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