psacharuk

Failed Product

Verifisert kjøp

Failed right out of the box. Shower of sparks from the motor. Got run around from Vevor on credit or return/replace. No resolution 2 weeks after notification.

1 personer syntes dette var nyttig

Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Julie Miller

Worst customer Service

Verifisert kjøp

Need to return under warranty but no phone number to speak to someone.

0 personer syntes dette var nyttig

Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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justin

Verifisert kjøp

Brukeren la ikke igjen noen skriftlige kommentarer.

0 personer syntes dette var nyttig

Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Thomas Kersten

die Maschine ist nicht wie beschrieben

Verifisert kjøp

Billige Verarbeitung Getriebe macht überlaute geräsche Magnet zu schwach Bohrfutter mangelhaft

2 personer syntes dette var nyttig

Kundeservice svar: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.

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Tony pratt

Owner

Verifisert kjøp

I bought the vevor magnetic drill and this thing is not good the magnetic base doesn't work it is not strong enough to hold and it is not what i ordered Built kinda Cheap Most other Vevor Products are Good

1 personer syntes dette var nyttig

Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessary.

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wphillips

Do Not Buy

Verifisert kjøp

Broke within the first hour of use. Then had to battle with Vevor customer service for a refund and they gave me 50% of the purchase price back and kept the rest. Do not buy this.

3 personer syntes dette var nyttig

Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience with our product and after-sales customer service did not meet your expectations. Your feedback is very important to us, and we truly appreciate you bringing your concerns to our attention. We are pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address and resolve the issue. We value your trust and are committed to continuously improving both the quality of our products and the support we provide to our customers. We hope that the resolution has addressed your concerns and that we can provide you with a much better experience in the future. Thank you again for your understanding and for giving us the opportunity to assist you.

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Kory

Owner

Verifisert kjøp

Product arrived in what appeared to be good shape. The magnet adhered to the table with a lot of force. This is what we were looking for. Sadly when we turned on the drill it made a lot of noise and then smoke started coming out. We shut it down immediately. I have been in the return process for 2 weeks. Terrible response. Any other company I would have a replacement by now. I just need a new unit to replace the dysfunctional unit. All of the responses that I get from Vevor seam to be an AI response telling me that they have moved it up in priority and yet nothing happens.

2 personer syntes dette var nyttig

Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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ke***

was broken out of the box

Verifisert kjøp

Sounded horrible out of the box and was smoking within 30 seconds of using it. Will be sending it back and getting a new one.

0 personer syntes dette var nyttig

Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Thuillier jean -francois

Particulier

Verifisert kjøp

Je vous ai acheté plusieurs produits VEVOR, je n' arrive pas à sortir les notis en français,sur tous les produits VEVOR . Je débute sur internet, auriez vous l'amabilité de m'envoyer les documents en français sur papier de tous les produits achetés . Merci d' avance.

1 personer syntes dette var nyttig

Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.

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dno

DNO

Verifisert kjøp

VEVOR to całkowite nieporozumienie nie kupujcie tam niczego, zero kontaktu, błędnie wystawiona FV

2 personer syntes dette var nyttig

Kundeservice svar: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.

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Kundeanmeldelser for VEVOR magnetbor, 1400 W motor 1,6 tommer borediameter, 2810 lbf bærbar elektrisk magnetborepresse, 800 o/min tomgangshastighet, boremaskin for metalloverflater, industri og forbedring av hjemmet

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