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VEVOR manuell stanse- og pregemaskin, 152 mm åpning, bærbar stansemaskinsett med stanseformer, pregemapper, papirark, skjæreplater, for scrapbooking, kortlaging, håndverk

Kundeanmeldelser for VEVOR manuell stanse- og pregemaskin, 152 mm åpning, bærbar stansemaskinsett med stanseformer, pregemapper, papirark, skjæreplater, for scrapbooking, kortlaging, håndverk

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Marko Vucemilovic Marko Vucemilovic
Do not buy this product, save your money
Do not waste money on this product. It is not something that is useful to create end product. Very difficult to work with, and end result is very cheap and bad. Templates provided with it are little bit smaller than B6 format which is not very convenient. Regardless of paper thickness each time it will cut trough and end result is very bad. Regarding positioning this is very bad as well, as it is very hard to position template, paper and thickness boards especially if you want to do multiple templates at once to save time. I wouldn't recommend this product as it is complete waste of money. You really don't need to buy this product.
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Raymond Washington Raymond Washington
Unit does not work correctly and and response from service area is poor
Unit does not work correctly and and response from service area is poor 1
Purchase on July 28th I've been back and forth with your department I want a refund and I don't know I'm trying to get to the site and it won't let me I want a refund and I want to return this unit. Your service department Raymond D Washington
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jo Jo
Nice but broken
Unfortunately the machine came broken. Good after sale service.
1 personer syntes dette var nyttig
Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Tenay Williams Tenay Williams
Embossing machine
The directions were not as clear as I would have liked them to be but the machine for the most part is fine I had to go to YouTube and watch several videos on how to make it work right.... I shouldn't have to resort to going to YouTube for a product that I purchased from you guys I reached out on the 1-800 number or the customer assistance number no one returned my call it's fine I won't purchase again if this is the outcome from this company
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Janette Janette
Disapointing
I am first time using this tool for dicutting and it is not working as should. I have to use all the plates to get things to touch the surface but then it is too much. It does not go through and damaged the cutting plates already. I regret i bought this, wasted my money.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Susan Garvey Susan Garvey
Vevor Die Cutting and Embossing Machine
I bought this machine and it worked well for the first while and was very happy with it. Then one of the cutting plates warped on me and was not able to get the warp out. I called customer service and was told they fjj ok not sell the plates only and they did not honour the warranty. I have not been able to find 9”‘plates to replace the warped one so my machine in unusable
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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