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VEVOR Manuell uttrekkbar markise, 10 x 8 fot utendørs terrassemarkise uttrekkbar solskjerm, vannavstøtende polyester terrassedørvindumarkise solskjerm med sveivhåndtak for bakgård, balkong

Kundeanmeldelser for VEVOR Manuell uttrekkbar markise, 10 x 8 fot utendørs terrassemarkise uttrekkbar solskjerm, vannavstøtende polyester terrassedørvindumarkise solskjerm med sveivhåndtak for bakgård, balkong

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164 anmeldelser
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Clint Clint
Mr
Fairly happy with the awning with the exception of the stitching which is mostly double except that the stitching had wandered off course right down the middle leaving a section single stitched. Fingers crossed it doesn't separate in a wind.
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Kundeservice svar: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
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Kris Kris
Installation nightmare for expert DIYer
Instructions are incredibly poor and skip some installation steps. I have so far spent over 12 hours building this and I am nearly done. To put into perspective how frustrating it is to build this awning, I have successfully built ikea stuff, installed windows/siding/roofing, built kids playgrounds, done major repairs on cars, and I do computer programming for my job. All of these things are easier and less frustrating than this awning.
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Kundeservice svar: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bugster bugster
owner
would not work doest not mount the way I thought it did
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Kundeservice svar: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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RB RB
Not worth it
I ordered two shades, this being the smallest of the two. We started with the larger and it was very difficult to follow the directions. Did our best and then installed it and the forward pitch was way too steep. It wasn't especially easy to open and close, either. We decided not to even take the smaller one out of the box. Expensive lesson.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Raymond Pietrogiacomo Raymond Pietrogiacomo
Engineering
Poles are not sturdy for holding the canvas when they are out.It gives in the middle and the brackets on the end are to light. Also when you slide the cavas in the grooves on the ends are to sharp that stops you from feeding the canvas. I remodified the brackets and use a heavier conduit pipe which does not bend when it rains.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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John Loar John Loar
flimsy
I dont know if the issue is because of the size or its just underbuilt. It sags badly in the middle, the support pipe on the end bows under its own weight, so does the roller tube. The side support arms need to be length adjustable, they are to short when the awning is fully extended.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Victor Victor
holey fabric.
holey fabric. 1 holey fabric. 1
The Tella arrived with two large holes that will surely only last me this summer session. I have contacted them and still haven't received an answer to my problem.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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MARIN MARIN
Mr
Fell apart on the 3-d day.
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Kundeservice svar: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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Neo Barrera Neo Barrera
S
S 1
Never received the product, it was delivered to a different address. Refused to give me credit or send me the one I paid for. Bad company. I only have a picture of an apartment where FedEx delivered to. I live in a house.
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Ralf Prokudin Ralf Prokudin
Bestellung
Die Markise ist keine 8 fuß lang wie angegeben. Ich habe eine Breite von 2.476m und angegeben ist die Markise mit 8 Fuß. 8ft=243.84m. Jetzt stehe ich da. Noch dazu kann die Markise nur von der Wand montiert werden und nicht von der Decke. Die Gelenkarme kamen zusätzlich noch mit optischen Beschädigungen an.
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