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VEVOR Utendørs kattehus værbestandig, ly for villkatter for flere katter, utendørs trekatt- og kaninhus med PVC-dørklaffer og åpent tak, 51,5 cm L x 43,5 cm B x 43,5 cm H

Kundeanmeldelser for VEVOR Utendørs kattehus værbestandig, ly for villkatter for flere katter, utendørs trekatt- og kaninhus med PVC-dørklaffer og åpent tak, 51,5 cm L x 43,5 cm B x 43,5 cm H

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Cindy C Bowles Cindy C Bowles
Car house
Loved this cat house and is so cute, but Some of the wood is so soft up under the roof area that while putting it together broke. I managed to find a way to fix it enough that I could still open the roof but that shouldn't have happened
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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NancyVDB NancyVDB
Kattenhuis buiten niet voor winter
Niet bestendig voor winter en kou !Open spleten onderaan . Onderkant/vloer sluit niet tegen behuizing! Miskoop want had dit speciaal tegen de kou gekocht voor zwerfkat die buiten leeft !
1 personer syntes dette var nyttig
Kundeservice svar: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Steve Johnson Steve Johnson
Mr
I received it. It was broken. All the pieces took forever to get my refund because they don’t like to refund anything that comes from overseas not buy anymore.
0 personer syntes dette var nyttig
Kundeservice svar: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Beiu Simion Beiu Simion
Mr
Where is the product? You want rating?
0 personer syntes dette var nyttig
Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear about this issue. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
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Eliza Eliza
customer
This item arrived without the needed accessory packet for assembling the cat house. I emailed the company for several weeks to remedy the issue. Eventually I was told to go to the store and find the needed parts myself. I am unlikely to ever assembly the heap of boards now. Big waste of money and huge lack of accountability by the company. I will close account, henceforth.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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