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VEVOR utendørs oppbevaringsboks, 100 gallon vanntett PE-presenning terrasseboks med galvanisert ramme, allværsbeskyttelse og bærbar, for camping, hage, bassengkant og gårdsplass, brun og blå

Kundeanmeldelser for VEVOR utendørs oppbevaringsboks, 100 gallon vanntett PE-presenning terrasseboks med galvanisert ramme, allværsbeskyttelse og bærbar, for camping, hage, bassengkant og gårdsplass, brun og blå

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Ma*** Ma***
Pas étanche
Malgré qu’il soit précisé que ce coffre est étanche après les pluies qu’il y a eu environ 1 cm d’eau dans le fond je suis très déçu de mon achat
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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berard_jacqueline berard_jacqueline
montage
bonjour très, très , difficile à monter ! pour moi, impossible ! tellement la toile est petite par rapport aux montants métalliques !!!manquent environ 3 cms sur la longueur !
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Article pas à la hauteur
Dès la première grosse pluie, l’eau est rentrée tous ses enlevé et c’est rentré dedans compliqué d’évacuer l’eau par le trou prévu pour il a fallu que je penche tout parce que ça avait du mal à sortir. Donc du coup j’ai dû sortir tout ce que j’avais dedans.
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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April F April F
Cover doesnt fit frame
Dont waste your money. The cover is made out of heavy plastic, which is nice, with vents BUT it doesn't fit the frame. Too small. So now it just fills with rain because you can't close it up.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jordan Weis Jordan Weis
Mr.
I was unhappy with the quality of this product and tried to return it for a refund, as the rods for the frame didn’t fit together properly. VEVOR is making it very difficult to complete a simple return of the item. It seems I will be stuck with this item and stuck with paying $70 for something I won’t use.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brenda Brenda
MRS
This might be an awesome product but si certainly i still have not received it, I will probably. Never know. It is currently somewhere in the US apparently on tour and has been since it was ordered over a MONTH ago. Also this is the 2nd time I ordered this as the first one also went missing g Save your money and time
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Jessica McLaughlin Jessica McLaughlin
Junk if used outside
Didn’t make it through the first storm. Broke in 4 places. Might be good if you put it INSIDE a shed or garage but outside it is not sturdy at all. I bought this with my own money. This is not a sponsored product. Vinyl itself seems decent but the connectors and pipes are dogshit. Save yourself some headache and get a ridged heavy duty box. I wanted to like this thing
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Hal Hal
Homeowner
Arrived ontime and undamaged but arrived missing a part. When contacted the company rep said that I should find a match for the custom built rod at a local store. These rods are custom vut and crimped at precise inside and outside diameters. They are nothing you can run to a hardware store and pick up
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Kundeservice svar: "We sincerely apologize for the inconvenience this has caused. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
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hwDean hwDean
Owner
Piece of junk. 2 connectors split when pressing tubes in. Tarp does not fully fit frame - unable to stick velcro on two of the sides. One of the corners appear to be restitched. Although it didn't make a difference in assembly the labels on the parts did not match the labeling in manual. A part was listed in manual that was not included (but I am still unclear what it would be for). Do not assemble the frame first. Requested RMA - no response from CS for 4 days
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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