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VEVOR oval bassengforing, 24 x 12,3 fot, svømmebassengforing, standard mål, slitesterk vinylbassengforing, overlappende stil, erstatning for bassengforing for 52 tommer vegghøyde over bakken svømmebasseng, ensfarget

Kundeanmeldelser for VEVOR oval bassengforing, 24 x 12,3 fot, svømmebassengforing, standard mål, slitesterk vinylbassengforing, overlappende stil, erstatning for bassengforing for 52 tommer vegghøyde over bakken svømmebasseng, ensfarget

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Nordin Mazouz Nordin Mazouz
Basseng duk
Har ikke åpnet pakken enda men jeg måtte betale 30 euro ekstra for sending avgifter til Norge.
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Kundeservice svar: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
ke*** ke***
Liner was patched before shipped to me
Not great quality, liner was patched before shipped to me
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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atlasphoenix atlasphoenix
scam liner, don't bother ordering
Liner lasted less than 3 months and the seam came apart. I PAID FOR 3 YEAR WARRANTY, now they won't honor the warranty and are making me jump through hoops. I've emailed them several times sending picture and video and they're still asking for things that have nothing to do with a pool liner. Now they're saying I have 24 hours to respond or it's considered closed, even though I've responded twice. I just want a replacement. I paid for the liner and I paid for the warranty, now they're trying to scam me.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marta Marta
FATAL - NO COMPRAR
FATAL - NO COMPRAR 1 FATAL - NO COMPRAR 1 FATAL - NO COMPRAR 1
Fatal, perdía por todas partes, venía agujereada y como dada de si y aún no me han gestionado la reclamación ni el reembolso, no lo compréis porque además es muy muy fina comparada con el liner que venía en la piscina. Pongo solo algunos de los agujeros que traía porque si tengo que subir todos me borran la cuenta
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Kundeservice svar: Hemos recibido su solicitud de asistencia relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole ayuda hasta que todas sus necesidades queden resueltas. Por favor, esté atento a las respuestas en la solicitud y a las notificaciones por correo electrónico.
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scottrdouglas64 scottrdouglas64
response to the issue has not been what it should
response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1 response to the issue has not been what it should 1
They sent me a pool liner that is only 168 inches in diameter and it should be 180 inches.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roger Roger
Beware
Beware 2 Beware 2
After you receive your item , check it over for shipping damage. Mine came with the end of the box tore open and the liner was dragged and scuffed up resulting in two pinhole! So I contacted them and their answer was we can refund you 20.00 of the almost 200.00 you spent. I never received a dime. The customer service is a joke and all I can say is good luck!
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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David C. David C.
Didn't Last
Bought it a few months ago and it already has a leak. When I opened the box the liner seemed thin. Hopefully I can get it replaced with the warranty
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Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ali toumi Bougueddima Ali toumi Bougueddima
Liner piscine
J'attends le retour pas de réponse très long.
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Kundeservice svar: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Collin Collin
Poor quality caused pool damage and put children in danger
Poor quality caused pool damage and put children in danger 1 Poor quality caused pool damage and put children in danger 1 Poor quality caused pool damage and put children in danger 1
The quality of this liner is bad. The groove that holds the liner into place is not quality enough to stay in place. It came out of the track within a month and caused the water to drain and nearly injured our kids. No help from support so far
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ana Ana
Not that great
liner was near impossible to get flattened and then it leaked so we had to remove it from the pool. Waste of money.
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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