Kundeanmeldelser for VEVOR ozongenerator, 12000 mg/t ozonmaskin luktfjerner, kommersiell/industriell ozongenerator med høy kapasitet, luftioniseringsmaskin for hjemmet med tidsinnstilling på 0–120 minutter for rom, biler, kjæledyr
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Touch screen and remote don't work
There are 3 buttons on the upgraded version touch panel. Of course the room sanitize button does not work but the others do. Took it apart and seems to have a bad ribbon cable. Got it to turn on once and back to not working. Remote never worked
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Did not receive the item
Did not come in the mail 2nd time ordering and it did not show up………….. don’t know what else to do .
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Nunca me llegó
Nunca me llegó el pedido. Reclamé y mensajes y mensajes y 20 días después no me dan una contestación razonable.
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Mr
This one is dagerous. Do not trust the timer. My got stuck at 30 min, the generator was on for 8 hours. Now all my bare metal parts in the workshops are corroded. And rubber parts are cracked. This machine will cost me a lot of money to repair all damaged parts.:(
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Product Arrived Broken
Product arrived broken with no damage to the box from shipping. Parts rattling around inside. Still waiting for a resolution from Vevor. Photos/videos have been submitted per their request with still no resolution. Time to apply a charge back
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Mr.
I bought an ozone generator and received it back in January 2026. Shipping was fast. The item itself worked very well - one time. It´s not even 6 months old and not working anymore. The fan is running but ozone is not produced. Proposal from Vevor is a discount of 4,50€. I don´t even know what to say. Their "customerservice" is a joke. They send several mails with different requests in order to slow down everything and probably hope you give up. I informed them that I will of course not accept a discount. I want a new item that is working and asked for a return label to send the defective item back. Now I´m not getting a respond anymore. So this was my first and last purchase with the chinese company Vevor.
Yes, they have some cool products and the prices are good. But pray, that the item will last, because there is NO guarantee (despite their guidelines) and NO service towards the customers. They have your money and don´t give a damn about you.
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Received the first unit with defect power swithc, got replacement after lots of mails and waiting - same fault!
I can not recommend Vevor. They take ages to respond to support tickets, their first answer is a standard "you must have been using the product incorrectly" not even bothering to read what you write. When you then repeat your first message they will start responding to the actual message. All of this takes time and effort. I spesifically asked for them to only supply me with a new unit if they could have it checked for faults first. Did not expect them to be able to do this so I was firstly positively surprised when they told me they had sent a second unit. Upon receiving it I realized that it was faulty as well. The problem is inside the On/off switch. Bypassing it by opening the unit I had the Ozone generator working. And Vevor keeps sending out faulty units only to make people angry with their really bad customer service. AVOID!
The second problem is that Vevor sent the replacement unit as a regular shipment with a value of the full product price+shipment. This had me paying VAT+handling once again, adding more than 50% to the product price.
And third - Vevor has not realized that their European warehouse is actually operating in the EU. They do not supply VOEC support. Really anoying in Norway.
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Very bad
After 45 minutes of using the machinery is not producine ozone anymore , only the fan is working now, i do not reccomand.
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Didn't work
Will not power up in order to work. Yes it is plugged in with power on and timer set. Sta4ted for a few seconds then died.
I have had plenty of good Vevor products in the past but this one is not good at all.
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Mr
Received it never got a refund reached out to the company several times, but nobody ever got back to me. It’s stuck somewhere in Customs but I never received it. I wish they could take care of this item for me or send me a new one out would be great.
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