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VEVOR papirkutter, giljotin-trimmer, 38,1 cm kuttelengde, 16 ark kapasitet, kraftig giljotin-papirkutter med beskyttelsesskinne/bladlås for kartong/papp, papirtrimmer for hjemmekontor/skole

Kundeanmeldelser for VEVOR papirkutter, giljotin-trimmer, 38,1 cm kuttelengde, 16 ark kapasitet, kraftig giljotin-papirkutter med beskyttelsesskinne/bladlås for kartong/papp, papirtrimmer for hjemmekontor/skole

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127 anmeldelser
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Lorimee Bello Lorimee Bello
Mrs
Mrs 2
Hi I try to use the cutter that I bought but unfortunately it didn't cut straight all the cuts i get is slightly wavy. Can I return it? Sorry I can't upload more photos In trying but it only accepts one.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Teddybass30430 Teddybass30430
Pas forcément génial dans la durée
Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2
Tout s'est très bien passé au début, coupe droite pas de soucis. Après avoir fait à peu près 200 découpe de papier 160 gr feuille à feuille, la lame semble émoussée, elle ne coupe plus sur toute la longueur mais déchire à certains endroits, et que dire de la tenue de la feuille, à chaque découpe la feuille n'est plus tenue (est-ce que c'est à cause de lame???) la feuille se déforme à chaque découpe, je fais des découpe pour un client et je me retrouve avec des feuilles déformée pas top au niveau de la qualité.
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Kundeservice svar: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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ADiaz ADiaz
Broke in 3 months
The blade detached within 3 months of occasional use. Never used it on over 250 pages, because that was when it started getting too hard to use. Used it less than 10 times a month. To get a replacement, I would’ve had to find a box big and strong enough to support it and take it to FedEx. Not feasible when you no longer have the original box and don’t own a car. This cutter is too big and heavy for one person to maneuver.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Luke Smith Luke Smith
Bent and Twisted
I don’t suggest getting bone of these products , the handle /cutter was all warped/ twisted and you can not cut straight, all the alignment is off and not worth the time and effort! Theblade it’s self isn’t sharp Don’t bother
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
CEO
Product is supposed to cut 16 sheets of paper. It wont cut velcro strips. WORST customer service ever. Been trying to return this thing for TWO WEEKS. Nothing but the runaround and silence.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jeanne Jeanne
B
Je suis déçue ! En lisant les commentaires, je croyais que j'allais avoir un produit fonctionnel pour mon besoin (j'ai une papeterie). Malheureusement, la lame ne touche pas la rebord à moins de forcer vers l'intérieur. Pas pratique si j'ai 250 feuilles à découper, tendinite potentielle au rendez-vous. Je vais me faire rembourser.
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Sheree Creath Sheree Creath
Want to Love It, But
It came without instructions. That’s it. Period.
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Kundeservice svar: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Not Good Not Good
Don't Buy
It did not cut the 16 paper capacity. The blade was not sharp. I don't recommend.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Susan Susan
Not level
The top guide, the most important one is not level. Paper cuts at an angle, have to adjust paper to get a straight cut, would return if within time frame.
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cristyk cristyk
Not working properly after 2 uses
Not working properly after 2 uses 1 Not working properly after 2 uses 1
Not working properly after just 2 uses. It now pulls the stacks of paper inward puckering it against the metal board and it is leaving a .25 inch chunk eaten out of my chipboard that falls in the path of where the blade comes out. It is not a quality cutter if it doesn't work after 2 uses. I submitted a help ticket and it has now been 3 plus days with no solutions to the problem, requesting a refund. I would love to buy a stack cutter that actually works.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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