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VEVOR Pop-up-telt, 5,9 x 2,96 m bærbar paviljong med instant-tak, 3 sidevegger og 2 ventilerte vinduer, høydejusterbart pop-up-telt for utendørs ly for arrangementer, terrasse, bakgård, fest, parkering

Kundeanmeldelser for VEVOR Pop-up-telt, 5,9 x 2,96 m bærbar paviljong med instant-tak, 3 sidevegger og 2 ventilerte vinduer, høydejusterbart pop-up-telt for utendørs ly for arrangementer, terrasse, bakgård, fest, parkering

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Bill worth Bill worth
10 x 20 pop up.
The frame is equal to a walmart one. (Ozarks) The ridge pole is a good idea. The walls barely reach from pole to pole . Only if you do the velcro just right. It might last a Texas summer camping and party's. But I wouldn't count on it. Not impressed. Hoping to be but not. Next time I can go to walmart to save time.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Tyson Tyson
Horrible Tent
Horrible Tent  1 Horrible Tent  1 Horrible Tent  1 Horrible Tent  1
Save yourself some time and buy the more expensive 10x20 pop up tent sells. This model sucks - a bunch of screws fell out during the first use, and three rods snapped. Still awaiting support from vevor, but this is by far the worst product I’ve purchased, and I’m very disappointed.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ashley Ashley
Owner
DO NOT BUY THIS TENT. COMPLETE GARBAGE AFTER ONE USE! Top supports bent, roof leaks, Velcro tabs holding on by 2 threads just rip off attaching them. Emailed for warranty/money back/ replacement several days ago with no reply. Just don’t.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Laura Jones Laura Jones
Owner
I purchased a 10 x 20 tent that arrived broken and unable to use the return policy is ridiculous as you have to submit via email and wait for a response. It has been over a week and I have not heard any update as far as my refund is concerned or the process on returning the item.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you and we are so sorry for this delay. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Russ Russ
Owner
Set up this text after I had found bolts had fallen out from factory and a few stripped screws. After 2 days it got rained on and collapsed I wouldnt recommend these to anyone
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Berna Berna
Arriver casser
Domage au môtage on c aperçu quel etai casser
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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EC EC
Looks Better in the Photos Than in Real Life
I’m really disappointed with this one, especially because we own other VEVOR products that have been great. The frame itself is solid and seems well made, but the panels and covers are very flimsy and look nothing like the pictures. Ours has large gaps and does not fit snugly or look polished when set up. To make matters worse, one of the Velcro ties ripped off in a very gentle wind during setup. That should not happen right out of the box. I bought this with the intention of possibly renting it out, but there is no way I would feel comfortable doing that now. Great frame, but the fabric and overall finish are a big letdown.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Pedro Francisco Pedro Francisco
Rota
La carpa ha venido rota, no se mantiene. Además las patas no llevan el clic de tope y el techo se baja
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Kundeservice svar: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Luis Rodriguez Luis Rodriguez
Really poor quality
I received a damaged item and never got my money back. It broke as soon I opened for the first time
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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