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VEVOR Pop-up-telt, 5,9 x 2,96 m bærbar paviljong med instant-tak, 3 sidevegger og 2 ventilerte vinduer, høydejusterbart pop-up-telt for utendørs ly for arrangementer, terrasse, bakgård, fest, parkering

Kundeanmeldelser for VEVOR Pop-up-telt, 5,9 x 2,96 m bærbar paviljong med instant-tak, 3 sidevegger og 2 ventilerte vinduer, høydejusterbart pop-up-telt for utendørs ly for arrangementer, terrasse, bakgård, fest, parkering

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Belisanda Belisanda
Tonnelle de jardin
Acheter en juin 2025 là je vien de le remonter pas terrible les ficelle désagréger en poussier les fixation métalliques au les ficelles ce fixe pourri en décomposition pas content du produit
0 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Adam Minton Adam Minton
10 x 20 twnt
Would not recommend buying this if you want to use it more than once. All the attatchment points frayed and busted in light wind. Terrible quality for the money.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Stephanie Stephanie
Not a good buy for durability or ease of assembly
The metal sides that connect together broke into pieces in a stiff wind. The side pieces themselves were incredibly thin plastic, easily torn. The instructions were convoluted and difficult to understand. It in fact was not easy to pop this up at all. Two people struggled to do it. Maybe if there had been no wind, it would have been fine? So on a summer day with no wind, this would be a good setup, if you have three people setting it up.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Luis Rodriguez Luis Rodriguez
Vevor has the worst customer service
I received a damaged item ($200) and their resolution is to issue a $20 refund. This guys are a joke
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thomas Williams Thomas Williams
Upset
Purchased this canopy as I had bought one two years ago from Beaver that was fantastic. I looked for the same model and was unable to find it however came across this one that seemed reasonable. Ordered it and it is not. You can see from the video of the leaks from the rain. We just had that destroyed a lot of my product you can see the runs in the canvas and the legs are just not the same quality as what I had in the original wand. I wish I could get this return and get original one again, but they do not carry it. Stay away from this one
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Le Big Marc Le Big Marc
président
The two that i bought broke...a total lost for me !!
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Kundeservice svar: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
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Marty Powers Marty Powers
Chef
I would love to leave a review but the canopy got lost in shipping and i never received it. I was so looking forward to using this canopy at my next competition but unfortunately I had to purchase a different brand that I’m not satisfied with.
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Kundeservice svar: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Robert Robert
Customer Service is lousy
Whatever you do do not order anything from Vivan their customer service is lousy. They don’t respond to claims there is no telephone number. It’s fraud. It’s a waste. It’s a scam. Do not order anything from VV. It’s a waste of time. Their product sucks unprofessional customer service I will report this bad reviews online everywhere I can find I filed a claim and I still haven’t got a response back four days later business days later so right now you or I’m gonna go online And every kind review I find about your company would be a negativity. I will warn everybody out there to not buy your product because if they do, you can’t return it for whatever reason because their customer service is unresponsive, horrible company to deal with absolutely disgraced embarrassment to the consumer to the average consumer of management needs to get a hold of me. Send me an email. They have my information but I advise anybody out there that do not buy this product. You cannot return nothing they stall it install it install it until the times up and they give you a hard time. Do not buy this product. Save yourself buy another product somewhere else but don’t buy from VR.
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Kundeservice svar: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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Camille Heltman Camille Heltman
Owner
This tent is supposed to be fire rated there is no tag on the canopy so I cannot use it for food vending. I tried to return it they would not return it but offered me a $35 credit which I am still waiting for after 3 weeks. I have notified them three or four times about this. I now have to try to sell this to make my money back. Plus I had no idea there would be writing on the canopy advertising vevor tools. I could have overlooked the writing on the canopy and pointed it away from my customers but the fact that it is not tagged with a fire rating is too risky. Customer service was not very friendly or forthcoming to help me return the item for full payment.
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Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
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