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VEVOR Pop-up-paviljongtelt, pop-up-skjermtelt med 6 sider, solskjerming, 6 avtakbare vindduker og nettingvinduer, 11,5 x 11,5 fot, hurtigsettende skjermtelt med myggnetting, brunt

Kundeanmeldelser for VEVOR Pop-up-paviljongtelt, pop-up-skjermtelt med 6 sider, solskjerming, 6 avtakbare vindduker og nettingvinduer, 11,5 x 11,5 fot, hurtigsettende skjermtelt med myggnetting, brunt

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Bad Quality and bad service!
Bad Quality and bad service! 1
There are holes in tge fabric! stitching is poor. misaligned Velcro does not line up Courier did not deliver to my home I had to go to another town to pick up my package and it was damaged. Vevor support will promise you everything, but provide nothing.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Kimberly Brandt Kimberly Brandt
Mrs.
Junk, only used 3 times. Leaked, and broke after the 2nd time. Was able to rig it up for the 3rd time super disappointing.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scheer Laurent Scheer Laurent
Tonnelle pop up
C'est dommage que les coutures des scratchs sois de travers et non sur l'ensemble du scratch , les coutures des attaches au sol sont aussi de très mauvaise qualité , 1 er montage et déjà une de cassée que j'ai du recoudre .
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Kundeservice svar: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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James Steele James Steele
Homeowner
Works ok .. if it is windy it tends to collapse on itself easier than another model I purchased
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
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He-ho-ha He-ho-ha
1st impressions!
It’s plus is the ease of set up. It was up inside of 1 minute minus staking it down as recommended to protect from wind! I bought this brand for 2 reasons which upon my initial search I read in its description, made in USA & it mentioned about something “metal” inside the tent. Both were false - was made in China (quality issues likely) and there was were no metal poles as I mistakenly believed, they were fibreglass which crack easily with time. A critical seem around the dome was only single stitched, quality would have had double stitches. Also the center strap to pull down & collapse the dome for packing was not on the inside where it should be but on the outside top of the dome. I reversed it but wasn’t easy to retread it, took about 30 minutes trying to align the strap bolt thru the center hole.
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Kundeservice svar: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, We've already created a ticket to follow up on this for you to make sure there aren't any outstanding issues.
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ELee ELee
Poles cracked with first set up
Fiberglass poles cracked first time we set it up leaving splinters in my son’s hand. Difficult set up. Also had a lot of difficulty with UPS shipping, was told tent was being returned to Vevor warehouse but it showed up a week later after I’d found an alternate tent locally.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Janelle Fisher Janelle Fisher
Never received
I paid $166 for an item I never received then never received my refund!!!
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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Marshall Munson Marshall Munson
camper
1st use was a hot sunny couple of days and the screen tent worked well. 2nd use was camping with the family last weekend. It rained 2 nights. We moved everything into the tent to keep it dry. The entire seam between the roof and sides of the screen tent leaked profusely. A lot of equipment was wet in there. The roof also leaked somewhat, but the seam was terrible. It should have been factory seam taped. Other seams are taped. The side panels worked well keeping rain from coming in the sides. Disappointed in the lack of sealer around the roof/side seam. The size is great and setup was easy. If not for the soaking inside, it would be a great screen tent.
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Kundeservice svar: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Ronald olwig Ronald olwig
Screen tent
There was a rip in one of screens. I contacted customer service. They told me to sew it.
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Kundeservice svar: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Nicky popplewell Nicky popplewell
Mr
Well I just opened it out of the box and opened it up. First thing I noticed was a couple wear marks through the nets. Right by one of the poles. Then I seen a couple small holes in the fabric. I did just submit a return, let’s wait and see how it gets handled.
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Kundeservice svar: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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