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VEVOR Pop-up-paviljongtelt, pop-up-skjermtelt med 6 sider, solskjerming, 6 avtakbare vindduker og nettingvinduer, 11,5 x 11,5 fot, hurtigsettende skjermtelt med myggnetting, brunt

Kundeanmeldelser for VEVOR Pop-up-paviljongtelt, pop-up-skjermtelt med 6 sider, solskjerming, 6 avtakbare vindduker og nettingvinduer, 11,5 x 11,5 fot, hurtigsettende skjermtelt med myggnetting, brunt

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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47 anmeldelser
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Mick Mick
VEVOR’s customer service : thumbs down
They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Phyllis Shobe Phyllis Shobe
Unhappy customer
This product did not open completely. Several people struggle to get the roof of the tent to open. Never open. Image was already submitted. Still getting the run of rounds about the refund.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates
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Me Me
Unhappy
Terrible, came in the package inside out with holes in the screen and screws through fittings and netting..contacted Vevor customer service and have been getting a run around for 3 weeks. Do not buy this , they wont stand behind it when they do it wrong.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jørgen Kristensen Jørgen Kristensen
Well, it might be good, but its broken from the start.
With a broken tent pole and holes in the mosquito web, and a support that just does not answer, i simply cannot give more than 1 star.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Claes Fransson Claes Fransson
Mr Fransson
It’s outside out, we have been 5 people to try get it upp. It’s impossible
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michelle Hudson Michelle Hudson
Quality is lame
Horrible quality
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hoss Hoss
10x10 gazebo
Help ! Pulled it out of the box excited to get it up, that lasted about 2 minutes! After reading the instructions I was ready to give it a try, I couldn’t find the pull straps anywhere, was able to spread it open but popping it up was impossible because I couldn’t pull out the sides,,, then I noticed that it looked inside out? Vevor branding was inside, after multiple times of trying to turn the the over and right side out , myself with the help of others we decided something wasn’t right, so back in the box it went, I don’t think it was supposed too come inside out and twisted, will be contacting customer service for my money back or a new one,, I really do think it would work awesome for my needs,, been putting tents and canopy’s up for a long time , this one kicked out butts!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mario mario
ACHETEUR
Je suis tres décu d avoir fais affaire avec Vevor , tres compliqué d avoir un produit en ordre , j ais eu un remboursement de $127.00 sur un achat de $255.00 mais un gazebo qui n es pas fonctionnel , je n ais jamais eu d adresse de retour pour retourné le produit qui n étais pas fonctionnel . Tres tres décu . je garde un tres mauvais souvenir d avoir fait affaire avec VEVOR
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Kundeservice svar: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Justin Derrick Justin Derrick
Cheep Quality
This tent ripped the first time putting it up. The light hook in the roof came undone.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rochelle Rochelle
Tent
Can’t open, can’t close properly Stuck in the basement never to be used Won’t stand on its own without put into the ground
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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