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VEVOR gjæringsmål, standard spor 19 x 10 mm, aluminiumslegering med 48–89 cm indeksering, 15 vinkelstopp, justerbart stempel og avtakbar skive, for trebearbeiding

Kundeanmeldelser for VEVOR gjæringsmål, standard spor 19 x 10 mm, aluminiumslegering med 48–89 cm indeksering, 15 vinkelstopp, justerbart stempel og avtakbar skive, for trebearbeiding

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Unhappy customer with no remedy Unhappy customer with no remedy
Disappointing - Design flaws, Accuracy and precision not possible
The miter gauge by itself is acceptable. The problems are with the fence. The fence face is not smooth. There is a ridge at the lower portion of the fence causing the front portion of thinner materials to rise up off the table saw surface when held tightly to the fence face. If all you were cutting was 2x4s you would be fine but my needs are for thinner stock. The other issue is with the ruler scale on the fence. Since there is no way to adjust/compensate for the distance between the fence edge and the blade you will always have to do the mental math of adding that distance on to the desired measurement. This issue makes the ruler unusable/not easy to use. For these reasons I believe this tool will sit in my shop collecting sawdust. I would like to return this item but after investigating the return policy I discovered that I would be charged a restocking fee and have to pay return shipping. This is never mentioned until you attempt to return an item. So the 30 day moneyback guarantee has strings attached. I wont be buying anymore items from Vevor.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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YVRAlphaGeek YVRAlphaGeek
Useless; do not buy
So I was very excited to finally be able to order this after waiting a long time for it to come back into stock. I assembled it and checked it for true, set it up on my table saw to test and lo and behold there's unfixable play (swing) at the central pivot point even when everything is locked down and there is no way to fix it. So, when you're moving a workpiece forward you can easily push it off-square. The play seems to be in the pivot hole for the central pivot screw and locknut which can't be tightened more because it's the pivot. Perhaps I got a lemon but when I contacted Vervor I received NO communication and no attempt to make it right. They shut down my ticket for "not communicating" but I never received ANY communication from Vevor on this after several attempts to contact their customer support. I have been a vocal supporter of them in the past but now I'm very disappointed in Vevor for not making this right. Others have this mitre fence and say it's wonderful but mine is completely useless. I will be happy to update my review if Vevor admits they have made an error and make this right.
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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