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VEVOR Høytrykksspylerslangetrommel, 19,8 mx 6,4 mm Uttrekkbar Kraftig Stålspylerslangetrommel, 3200PSI Maks, Automatisk Opprulling, Fleksibel Vegg-/Gulvmontert For Bilvask, Hage, Gulvrengjøring

Kundeanmeldelser for VEVOR Høytrykksspylerslangetrommel, 19,8 mx 6,4 mm Uttrekkbar Kraftig Stålspylerslangetrommel, 3200PSI Maks, Automatisk Opprulling, Fleksibel Vegg-/Gulvmontert For Bilvask, Hage, Gulvrengjøring

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Marc Marc
Fuite de partout
Matériel très bas de gamme . Raccord laiton de piètre qualité. Joints O-Ring éclatés lors de la première mise en service. Système complet à revoir.
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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TIMOTHY SCOTT TIMOTHY SCOTT
Mr
Used this about 4 times and heard the band inside break when reeling it back in. Standing at the reel running it through my hands at slow speed and heard it break. Not worth the time to mount it only ro use it a few times
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tony Tony
Décevant
Comme tout ce que j'ai acheté sur vevor jusqu'à présent,ceci est un autre produit décevant, quand j'achète un reel automatique c'est pour qu'il soit automatique, si je suis obligé de le rentrer en le tournant ce n'est pas automatique. Dernière acquisition sur ce site...
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jørgen Sørlie Jørgen Sørlie
Farmer
Drum itself is ok. But the hose is to stiff and is made of plastic inner tubing. I think i may have to replace the hose. All in all its an ok buy for the price.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Pablo Pablo
Buyer
I literally bought this product use it once and then it doesn’t retract no more. I contact support and it’s been over a week and haven’t got any answers
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mario Mario
Awful it slipped off the bracket spinned out of control and broke
Awful it slipped off the bracket spinned out of control and broke it literally worked one time i get it was cheap but it honestly should not have broke that quick
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lz Lz
Total garbage
This thing is complete garbage. The connetors leak, the hose will kink no matter what, and it won't return completely. Don't bother trying it because it is junk.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Henry Garcia Henry Garcia
ABSOLUTE GARBAGE
Reel broke The second time using it. Customer service has been even worse. Haven’t been able to resolve the issue or even offered a replacement.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Will Will
DONT buy this
I bought this for my detailing business and I on my first use it broke. I was able to reel out the hose no problem and everything worked fine, then I went to reel it back in and it refused to reel in. I’ve done everything I can to try and fix this and given the retractable part of the product is what makes it $100, I would expect it to retract. Overall, do not buy this retractable hose from VEVOR, as it does not work.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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