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VEVOR Høytrykksspylerpumpe, 25,4 mm (1") aksel horisontal triplex stempel, 276 bar (4000 PSI), 15 l/min (4,0 GPM), reserve høytrykksspylerpumpesett med feste, kompatibel med Simpson MorFlex 40224, 40225, 40226, Santoprene

Kundeanmeldelser for VEVOR Høytrykksspylerpumpe, 25,4 mm (1") aksel horisontal triplex stempel, 276 bar (4000 PSI), 15 l/min (4,0 GPM), reserve høytrykksspylerpumpesett med feste, kompatibel med Simpson MorFlex 40224, 40225, 40226, Santoprene

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Seized
Seized 1 Seized 1 Seized 1
Worked great the first time. Next time I tried to use it a couple months later it was seized
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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callmikellc callmikellc
Warranty is a joke
Warranty is a joke 1 Warranty is a joke 1
This product broke within 5 uses. I contacted the company for a repair kit and am being ignored. Very disappointed considering I'm not asking for a refund, I'm asking for a valve and gasket repair kit. My suggestion, understand you are buying an item with no warranty as they do not stand behind the product.
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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woodrow powell woodrow powell
I wouldn't recommend.
This pump failed on the first use. 1 star because shipping was fast.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jdloniak jdloniak
Not good so far, hopefully just a defective unit.
Only had this pump 3 weeks. Had plenty of pressure, had to back the unloader down because I don't need the full pressure for what I use it for. Did great, then the seals where the head bolts to the crankcase gave out and started shooting water out everywhere and now the pump has little to no pressure. Vevor is replacing it, but I have to remove this one first and ship it back. So in the meantime, I'm not able to get work done and losing money. Hopefully the replacement pump is not junk, and holds up. I will update my review to reflect how things go with the new pump after I can get over a month of use without it breaking. Bought the replacement plan, but if these pumps are no good and I'm going to have to constantly be down and having to swap them out, it won't be worth it.
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff Jeff
Bad Experience
VERY BAD EXPERIENCE!!! I ordered the power washer pump a first time. Checked the tracking after a week. It said that they had an insufficient address. Thats interesting since I had purchased items before without any issues. Also, I paid with PayPal. All of my shipping went through PayPal, I chatted back and forth with customer service. Finally after two weeks, I realized that the pump was never coming. I filed a claim through customer service and received a refund. After receiving my refund. I ordered another pump. Guess what?? Exact same results. Never received the pump. Chatted with customer service for a couple of weeks. They finally sent another refund. I have given up on Vevor. Either they did not have the pumps or something was being lost in translation. I think that I will just pay a little more for my needs and speak with folks that I can understand.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tanner f tanner f
stopped working in 5 months
went out in 5 months
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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m. y. m. y.
switcharoo
Purchased the 3700 psi received the 3300 psi pump. No exchange or reshipping me the 3700 psi pump. Sent partial refund after jumping through alot of hurdles. Wont be back.
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Kundeservice svar: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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repairsservicesrtk repairsservicesrtk
Ruim
I bought two pumps, one is defective and has no pressure. I messaged the company and they didn't respond, and there's no warranty.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Markus Markus
I received a broken product
The product arrived broken. At first, they only offered a partial refund, which I didn't accept. Then they offered a full refund. I accepted it. However, they clearly don't know how to issue refunds to customers. It’s been over two weeks and I’ve been in contact every day, yet the money still hasn't arrived, even though they keep promising it will.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Dennis Salerno Dennis Salerno
Customer
I purchased this pump and after using it the first time it will not maintain the adjusted pressure that has been set. Once you release the gun trigger and pull the trigger again the pressure goes to 0. You need to undial the pressure valve knob and dial it back up again every time you release the trigger. The company keeps telling me they've turned my problem over to another team to resolve my issue but now it's been a month with no satisfaction. I finally just filed a dispute with my credit card company.
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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