Kundeanmeldelser for VEVOR Profesjonell Ultralydrenser, 2,85 L Ultralydsmykkerenser med Digital Timer og Varmeelement, Industriell Ultralydrenser i Rustfritt Stål 40kHz for Briller, Klokker, Ringer, Smådeler

I recently purchased a 30-liter ultrasonic cleaner from VEVOR, but it arrived heavily damaged and completely unusable. Loose pieces of circuit board and debris were audibly rattling inside when I shook the unit gently—clear signs of significant internal breakage. VEVOR’s customer service is chat-only (no phone support available), which made the process frustrating from the start. When I contacted them with photos and detailed descriptions of the damage, they initially asked me to plug it in to “test” if it worked. I refused, pointing out the obvious safety risk—internal debris could easily cause a short circuit or fire hazard—and explained that the unit was clearly non-functional and unsafe. Despite providing multiple messages, photos, and supporting evidence, they repeatedly offered partial refunds ($75 initially, then $125) in exchange for keeping the damaged unit. I declined each time, insisting on a full return and replacement with an undamaged unit, as their own return policy advertises hassle-free returns for damaged items. They resisted any option involving a full exchange or return shipping. After weeks of back-and-forth, I had no choice but to file a dispute with my credit card company, which promptly issued a full refund. Only then did VEVOR finally tell me to keep the broken unit. This was my first time needing customer support from VEVOR after buying several of their products (including two other ultrasonic cleaners that have worked fine and offer great value for the price). Unfortunately, the low prices seem to come with major drawbacks in quality control and especially customer service. Numerous online reviews and complaints describe similar experiences: damaged arrivals, reluctance to accept returns, push for partial refunds to retain the item, and drawn-out chats that feel designed to wear customers down.

I’ve used this product three times in total, it sits on a shelf and a temperature controlled environment. The third time that I’ve used this product it has fallen apart and melted the switch back that turns it on. This thing might have two complete hours of use And I can tell you that it is a fire hazard. Not sure if it’s just the one I have or if all of them are built this shotty. Definitely beware and never ever leave this thing unattended for any reason. After trying to pull open the little compartment to see what went wrong, the ground and fuse weren’t even in there.

Lo recibí y simplemente no trabaja, prende pero no trabaja Se prenden las luces pero no hacr nada Seguí al pie de la letra las instrucciones y lo enciendo para que trabaje y no hace nada

Faulty product, no customer support.cant upload images.

Honteux, Le transporteur ne m a rien livré et ansence de reaction de Vevor

The unit’s tank started rusting within two weeks, which is ridiculous. After three months of use, the heating barely worked anymore; it wouldn’t heat up above 65 degrees Celsius. Finally, now, in the first week of June, after just a few months of use, the unit has completely broken down. It doesn’t heat, it doesn’t vibrate, and it doesn’t clean. Over the past 30 years, I’ve bought quite a few different types of ultrasonic cleaners, and my goldsmiths have used them in our jewelry workshop, but I’ve never come across such a shoddy device!!!

Na een aantal keer gebruikt te hebben jammer genoeg defect.

1x gebruikt en het begon te lekken. Daarna snel kapot gegaan, werkt helemaal niet meer na 1 dag. Ik raad dit product natuurlijk af.

ne fonctionne pas ne nettoye rien du tout fait juste trembler l'eau , mais réclamation son restée veine déconseille vivement cet article . ANDRE HODY Wanze Belgique

Meine Erfahrung mit VEVOR war leider äußerst enttäuschend. Die gelieferte Ware war bereits bei Erhalt defekt bzw. mangelhaft. Noch problematischer war jedoch der Umgang mit der Reklamation. Obwohl ein kostenloser Rückversand zugesichert wird, wurde dies in meinem Fall nicht eingehalten. Statt einer unkomplizierten Lösung musste ich mehrfach nachhaken und erhielt keine zufriedenstellende Unterstützung. Der Kundenservice hat einen sehr schlechten Eindruck hinterlassen. Auf die tatsächlich geschilderten Probleme wurde kaum eingegangen. Statt konkreter Antworten erhielt ich überwiegend standardisierte E-Mails, die offensichtlich nicht auf meinen Fall abgestimmt waren. Es entstand der Eindruck, dass meine Anliegen gar nicht richtig gelesen wurden. Ich erwarte von einem Unternehmen, dass es zu fehlerhaften Produkten steht und Reklamationen professionell bearbeitet. Leider war das hier nicht der Fall. Aufgrund dieser Erfahrung kann ich VEVOR nicht empfehlen. 449050359560192 Meine Ticket Nummer