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VEVOR Plenfeiemaskin 54 cm manuell plenfeiemaskin 99 l gressoppsamlerkapasitet løv- og gressoppsamler med hjulklipper 112 x 67 x 90 cm justerbar håndklipper med hjulklipper for feiing av løv og gressavklipp

Kundeanmeldelser for VEVOR Plenfeiemaskin 54 cm manuell plenfeiemaskin 99 l gressoppsamlerkapasitet løv- og gressoppsamler med hjulklipper 112 x 67 x 90 cm justerbar håndklipper med hjulklipper for feiing av løv og gressavklipp

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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182 anmeldelser
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FBTerrazas FBTerrazas
Unhappy Customer
Concept is good but quality is poor rendering the product very inefficient.
0 personer syntes dette var nyttig
Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Lanetta Popplewell Lanetta Popplewell
Ms.
Cheaply made. Does not perform well.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Drobi13 Drobi13
Bought
Bought about a month ago and have never received it!
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Imaxx Imaxx
Mr.
I ordered the product and per the tracking the product was in the dispatch location. I inquired on why the product was stuck in the dispatch location and was refunded my purchase and the package was never delivered. I did not get any explanation. Because of my experience with this purchase, I am reluctant to order any thing from this company. Please fully explain what happened to my order.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Helen Helen
Person
Wheels stopped turning first time we used it! Please advise. Thanks!
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Mäckerkop Mäckerkop
Kehrer
Es gibt keine Ersatz Bürste
0 personer syntes dette var nyttig
Kundeservice svar: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Nochmals vielen Dank für Ihren wertvollen Beitrag!
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B B
Mr
Mr 1 Mr 1
This lawn sweeper was delivered to the wrong address. The delivery company took a picture of the delivery location, but I didn’t recognize the home— I just knew it wasn’t my home. After a couple of weeks, the sweeper finally arrived, likely because the person who received it by mistake dropped it off. Meanwhile, while my lawn sweeper was missing in action, I ordered another one from Vevor because I couldn’t wait to clean up my yard. That sweeper arrived without any issues. After the missing-in-action sweeper magically showed up, I contacted Vevor through their app to arrange a return. Call me crazy, but this should be a simple process, right? I need to return something I no longer need because it was delivered to the wrong address and took weeks to arrive. Simple. Vevor’s customer service told me to contact the delivery company. Specifically, they said, “According to the rule, please you have to contact the shipping agency to issue a certificate of non-receipt and send it as attachment to us, then we could make process go on. If you are unable to do this step you can file a claim on the logistic company and offer us the case ID.” I need a “certificate of non-receipt” for something I received, which took forever to arrive since it was delivered to the wrong address. That doesn’t make much sense, so I asked for clarification. At this point, Vevor stopped communicating with me. I have attached screenshots showing the ghosting. I sent a message asking for clarification at 6:04 PM and checked back periodically until my final message at 6:54 PM. I asked for help, and I was ignored. Unbelievable! This was my first purchase from Vevor, and I’m really disappointed with how poor their customer service has been. Before buying, I read online stories about how hard it is to get help from Vevor’s customer service. I took a chance and ordered anyway. Their prices are definitely attractive, but if you need support and end up being ghosted, it might be worth paying a little more to buy from a company that offers better after-sales help. Vevor - if you’re out there and are reading this, I still need help.
2 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Austin Austin
Worked well for about 5 minutes
Worked well for about 5 minutes 1
Wheel fell off after first use. Would advise against buying. Worked well for about five minutes then wheel just fell off. Looked as user manual and it looks like it is missing parts. Quality control seems to be an issue so I would advise against purchasing these products.
5 personer syntes dette var nyttig
Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ben Ben
Vevor Push Lawn Sweeper 26 inch
Vevor Push Lawn Sweeper 26 inch 1
The product is poorly made and and is very hard to push the unit forward when is keep stopping and does not collect leaf or grass. Make the matter worse when you contact the company, they running you around asking pictures and video. they stalling to issue the RMA. I have opened a dispute with my credit card company. I can understand every now and then you come across with a defective material but bad customer service is inexcusable.
2 personer syntes dette var nyttig
Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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BJ BJ
Not what I expected
Does not pick up things & put it in the bag. Hard to maneuver.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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