Kundeanmeldelser for VEVOR plenfeiemaskin, 66 cm feiebredde, feiemaskin med 198 L oppsamlingskurv og justerbar børstehøyde, løvoppsamler, løvfeiemaskin, løvfeiemaskin med gummihjul for fjerning av løv og gress

Lawn sweeper did not come with correct size bolts and strap ripped on one side. Only used few times

This lawn sweeper was delivered to the wrong address. The delivery company took a picture of the delivery location, but I didn’t recognize the home— I just knew it wasn’t my home. After a couple of weeks, the sweeper finally arrived, likely because the person who received it by mistake dropped it off. Meanwhile, while my lawn sweeper was missing in action, I ordered another one from Vevor because I couldn’t wait to clean up my yard. That sweeper arrived without any issues. After the missing-in-action sweeper magically showed up, I contacted Vevor through their app to arrange a return. Call me crazy, but this should be a simple process, right? I need to return something I no longer need because it was delivered to the wrong address and took weeks to arrive. Simple. Vevor’s customer service told me to contact the delivery company. Specifically, they said, “According to the rule, please you have to contact the shipping agency to issue a certificate of non-receipt and send it as attachment to us, then we could make process go on. If you are unable to do this step you can file a claim on the logistic company and offer us the case ID.” I need a “certificate of non-receipt” for something I received, which took forever to arrive since it was delivered to the wrong address. That doesn’t make much sense, so I asked for clarification. At this point, Vevor stopped communicating with me. I have attached screenshots showing the ghosting. I sent a message asking for clarification at 6:04 PM and checked back periodically until my final message at 6:54 PM. I asked for help, and I was ignored. Unbelievable! This was my first purchase from Vevor, and I’m really disappointed with how poor their customer service has been. Before buying, I read online stories about how hard it is to get help from Vevor’s customer service. I took a chance and ordered anyway. Their prices are definitely attractive, but if you need support and end up being ghosted, it might be worth paying a little more to buy from a company that offers better after-sales help. Vevor - if you’re out there and are reading this, I still need help.

Wheel fell off after first use. Would advise against buying. Worked well for about five minutes then wheel just fell off. Looked as user manual and it looks like it is missing parts. Quality control seems to be an issue so I would advise against purchasing these products.

The product is poorly made and and is very hard to push the unit forward when is keep stopping and does not collect leaf or grass. Make the matter worse when you contact the company, they running you around asking pictures and video. they stalling to issue the RMA. I have opened a dispute with my credit card company. I can understand every now and then you come across with a defective material but bad customer service is inexcusable.

Do not buy the cheapest one of these it is basically made plastic and doesn’t pick up

Got this to clean my new artificial lawn beneath a Jacaranda tree and all it did was throw the leaves and flowers around. Multiple passes with the sweeper in all possible heights made no difference. Only about 20% of the debris ended up in the basket. In order to return it I was asked to make a video as evidence of the poor functionality but eventually they agreed and sent me a FedEx label to send it back. It might work on a driveway or sidewalk but I can't recommend it for use on artificial turf.

To difficult to push around! It needs more than just the 2 legs to move around the yard! I’m extremely sorry that I purchased it!

Does not work, even on the highest setting it gets caught... dont pick up dog poop like it say either, but if it gets a loose one, it throws poop all over you... dont do it. Even with thin grass it will dead stop and leave looking like an idiot on your lawn flipping over the handle.

Waste of time. Waste of energy. Waste of money. You're better off raking. You're going to kill yourself shoving this thing around, barely able to pick anything up.

I bought this to sweep up leaves, grass, sticks etc. I don't recommend buying this. It does not work at all. A huge waste of $100. I wish I never bought it. I will NEVER buy anything Vevor again.