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VEVOR Push-plenfeiemaskin, 26-tommers løv- og gressoppsamler, sterke gummihjul og kraftig fortykket stål, slitesterk å bruke med stor kapasitet på 7 kubikkfot netting, 4 roterende børster

Kundeanmeldelser for VEVOR Push-plenfeiemaskin, 26-tommers løv- og gressoppsamler, sterke gummihjul og kraftig fortykket stål, slitesterk å bruke med stor kapasitet på 7 kubikkfot netting, 4 roterende børster

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459 anmeldelser
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Deborah Bass Deborah Bass
Does not work on all grasses
I bought the metal version of the leaf sweeper. Sadly, it does not work on zosia grass. The wheels won't roll through the grass. It rolls perfectly on the concrete driveway, but gags on the grass. And, yes, I've adjusted the height multiple times. A complete waste of over $125.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Sk Sk
hard to push - does not pick up on first pass
This thing works and pick up leaves and grass BUT--- hard to push! ...unless pushing on paved road or artificial grass maybe... any grass taller then 1 1/2" takes much effort to push. The wheels spin the brush which is basically fan style... so it does not pick up the leaves on first pass... two passes at best. Basket fills up quick also... but i guess depends. So yeah not sure about this item! I will give it another shot but at 120$ i may be looking for another option.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rebecca Kelly Rebecca Kelly
Lawn sweeper
Lawn sweeper did not come with correct size bolts and strap ripped on one side. Only used few times
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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B B
Mr
Mr 1 Mr 1
This lawn sweeper was delivered to the wrong address. The delivery company took a picture of the delivery location, but I didn’t recognize the home— I just knew it wasn’t my home. After a couple of weeks, the sweeper finally arrived, likely because the person who received it by mistake dropped it off. Meanwhile, while my lawn sweeper was missing in action, I ordered another one from Vevor because I couldn’t wait to clean up my yard. That sweeper arrived without any issues. After the missing-in-action sweeper magically showed up, I contacted Vevor through their app to arrange a return. Call me crazy, but this should be a simple process, right? I need to return something I no longer need because it was delivered to the wrong address and took weeks to arrive. Simple. Vevor’s customer service told me to contact the delivery company. Specifically, they said, “According to the rule, please you have to contact the shipping agency to issue a certificate of non-receipt and send it as attachment to us, then we could make process go on. If you are unable to do this step you can file a claim on the logistic company and offer us the case ID.” I need a “certificate of non-receipt” for something I received, which took forever to arrive since it was delivered to the wrong address. That doesn’t make much sense, so I asked for clarification. At this point, Vevor stopped communicating with me. I have attached screenshots showing the ghosting. I sent a message asking for clarification at 6:04 PM and checked back periodically until my final message at 6:54 PM. I asked for help, and I was ignored. Unbelievable! This was my first purchase from Vevor, and I’m really disappointed with how poor their customer service has been. Before buying, I read online stories about how hard it is to get help from Vevor’s customer service. I took a chance and ordered anyway. Their prices are definitely attractive, but if you need support and end up being ghosted, it might be worth paying a little more to buy from a company that offers better after-sales help. Vevor - if you’re out there and are reading this, I still need help.
2 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Austin Austin
Worked well for about 5 minutes
Worked well for about 5 minutes 1
Wheel fell off after first use. Would advise against buying. Worked well for about five minutes then wheel just fell off. Looked as user manual and it looks like it is missing parts. Quality control seems to be an issue so I would advise against purchasing these products.
5 personer syntes dette var nyttig
Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ben Ben
Vevor Push Lawn Sweeper 26 inch
Vevor Push Lawn Sweeper 26 inch 1
The product is poorly made and and is very hard to push the unit forward when is keep stopping and does not collect leaf or grass. Make the matter worse when you contact the company, they running you around asking pictures and video. they stalling to issue the RMA. I have opened a dispute with my credit card company. I can understand every now and then you come across with a defective material but bad customer service is inexcusable.
2 personer syntes dette var nyttig
Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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BS BS
Waste of time
Waste of time. Waste of energy. Waste of money. You're better off raking. You're going to kill yourself shoving this thing around, barely able to pick anything up.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ryan Ryan
Worst Yard Product Ever
This has got to be the worst yard product I have ever bought. It broke the very first time I used it. It is heavy and hard to push especially on uneven surfaces. Will never buy this brand or product ever again. Terrible.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Blahx3 Blahx3
Awful! Don't purchase
One might imagine that a lawn sweeper might be able to pickup small branches and twigs without an issue? Well, not this one! Small and very small twigs and branches that are picked up get wrapped around the axles and prevent the push lawn sweeper from rolling. Its frustrating and requires manual intervention every 3 to 5 ft. I'm back to the good ol' cheap rake and figuring out what to do with this junk.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Phil Buller Phil Buller
Mr.
Still have not received unit. Please resend or cancel and give me a credit It’s been well over 3-4 weeks
0 personer syntes dette var nyttig
Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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