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VEVOR Naglemutterverktøysett, 14-tommers tohånds naglemutterverktøysett, med 7 dorner og 70 muttere, metrisk og SAE-størrelse M6, M8, M10, 10-24, 1/4-20, 5/16-18, 3/8-16 UNC, med bæreveske, for hjem, bil

Kundeanmeldelser for VEVOR Naglemutterverktøysett, 14-tommers tohånds naglemutterverktøysett, med 7 dorner og 70 muttere, metrisk og SAE-størrelse M6, M8, M10, 10-24, 1/4-20, 5/16-18, 3/8-16 UNC, med bæreveske, for hjem, bil

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LG LG
Does not work as it should
Had a lot of hope in this tool, the auto release function does not work and just gets stuck on the nutsert. Wish it had an option to manually back it off the insert.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tracey Tracey
User
Nut Rivet Tool Broke on second usage. I want a replacement of refund!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rob Rob
At least I got 2.5 installed
I got the two of the 5/16 rivnuts installed. About halfway through the 3rd one, both ball bearings left the chat. The aluminum housing that traps them is very soft, and the steel BB's created their own track to escape. Oh well, at least I still have a decent supply of rivnuts for awhile.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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esch11 esch11
electrician
this tool is great for the 1st 20 rivet nuts that you put in. i have now broke 2 of them the same way. the ball barrings that spin the rod come out. would not buy the semi-auto retraction one.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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GARÇON GARÇON
Pas de colis reçu à ce jour.
Bonjour, à ce jour, je n'ai toujours pas mon colis. J'ai contacté le transporteur DPD FRANCE, il devait faire le nécessaire. Le transporteur devait m'envoyer un document à remplir et le lui renvoyer et je devait vous contacter pour signaler le problème afin d'être remboursé. Pouvez vous prendre contact de votre côté avec le transporteur et me tenir au courant merci. Cordialement Mr GARÇON Richard
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Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Ty Ty
Do Not Buy
Fell apart and got stuck in the vehicle that I was working on. Only lasted for 2 nutzerts and it broke. I was confident about it going into it, but that changed when it got stuck in a 2017 Journey rear hatch door because it wouldn’t threat out. I contacted them but after all the hoops I had to jump through, no replacement, no refund and they swept it under the rug. Started using local Harbor Freight again.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lee Lee
Director
Bad Quality. It broke after 2 days of use. And I have a Harbor one that I've been using for 4 years. I don't recommend this one.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Crillon Crillon
Riveteusr
La riveuteuse est tout juste ouvert qu une bille de roulement et tombée de celle ci ça commence bien déçu qu un outil à 50€ ne soit pas vérifié avant d'être envoyé
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Kundeservice svar: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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tim farrell tim farrell
Owner
Product partially fell apart during the first use, the center shaft of the tool has a spiral channel that is filled with ball bearings, this portion of the tool is designed to reverse the nosepiece out of the installed riv nut, however; with the bearings gone it doesn’t work, so you have to manually spin the entire tool to remove it from the riv nut!
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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George George
Vevor rivnut tool broke
Bearings popped out on fourth try. Had to disassemble to release tool from rivnut. Could not get bearings to go back in. Tool will not work.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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