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VEVOR RV klimaanlegg, 3600W RV AC-enhet, 220V ikke-kanalisert takmontert klimaanlegg med varmepumpe og kjøling, variabel hastighet, enkel å installere, stillegående AC-enhet med ADB-knappkontroll og fjernkontroll, hvit

Kundeanmeldelser for VEVOR RV klimaanlegg, 3600W RV AC-enhet, 220V ikke-kanalisert takmontert klimaanlegg med varmepumpe og kjøling, variabel hastighet, enkel å installere, stillegående AC-enhet med ADB-knappkontroll og fjernkontroll, hvit

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Br*** Br***
Sub Par Performance
Sub Par Performance 1
Pros: 1. They look nice and install was relatively easy. 2. Price Cons: 1. Very sub par performance. - I own a party bus company in Kansas and have several buses with 3 rooftop units powered by a diesel generator under the bus. These units put out about 50% of the air/cooling compared to the Advent units I have on a couple other buses. I have three of these units on one bus. The interior dimensions of it are roughly 8 ft wide x 32 ft long x 7 ft tall. At full blast on a 90 degree day, the inside of the bus will be 82 degrees. The windows are tinted and the bus is all white. Its only cool if you're standing directly underneath where the air blows out. 2. Settings being saved - I bought these because I was told that each time they were turned on (i.e. when I turn the generator on) that they were start and blow at the same temperature and fan speed as when they were turned off. They don't. If you have them on turbo mode (fan speed of 4), they will restart at auto fan speed, which will usually be setting 3. You have to hit the turbo button on each unit again to make them blow at speed 4. 3. Issues with the units bogging down - From the moment I installed them, one of the three units would like bog down and then rev up again over and over and over. 5 seconds running at full blast and then 5 second of it at like 20% power, then repeat. I've spent the last 3 weeks going back and forth with customer service trying to get a solution. It takes them days to respond and its been on me to have to do all the work and diagnosing. No offer of a refund or replacement. At this point I don't know if its fixed, or if its just not hot enough outside anymore to make it mess up so I might not know if the unit is faulty until next summer. The other two units have done the same thing several times, just not as long or often. Overall I'm really disappointed in these units. I wish I would have bought different ones. Maybe I need the 15k BTU units, but If they're only 10% better than these, then that still wont cut it.
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Charles bristle Charles bristle
Don’t buy
It never shuts off, didn’t know that or I would’ve bought it, will not keep up with the heat, I’ve been trying for two weeks for customer assistance to help me and they just keep giving me the runaround, do not buy
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Jonathan Balland Jonathan Balland
Commerçant
Le climatiseur n'a jamais fonctionné il ne souffle ni air froid ni air chaud tres déçu 😞
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Leclerc willy Leclerc willy
Climatiseur défectueux
Le climatiseur ne marche pas je vous envoie des mail depuis 20 jours vous trouvez pas de solution c'est onteux remboursé moi
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Rodney Isaac Rodney Isaac
Mr
We paid almost 1100 dollars for this air conditioner in may. We had it installed first time we turned it on it made a grinding noise and has never worked. I have sent a lot of messages. You can’t call them it says no one is available to take your call. You have to text every time and to talk to a repairman you have to send them 5 dollars by credit card. Then at the bottom of the page it says you have to pay 65 dollars to join their club. I’ve asked them to send me a prepaid box so I can return the piece of junk. But I have not received it and I asked for my money back. Ive had 3 electricians here to check it. They sent pictures to do some stuff I know if you start taking things out it would mess with your warranty. I will never buy anything else from vevor. Two months and no service from them.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bobby Garrett Bobby Garrett
Junk junk junk
Installed unit on top of camper and applied power and the fan was blowing and varying the rpm, slowing down and speeding up does this constantly. Placed a service request for someone to call me and customer service says they are not able but tech support says to cut a capacitor loose and turn unit on and see what happens!!. Was going to buy 2 AC units but not now. Buyer beware. I will say one thing it is very Quiet on the outside
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dan Dan
Owner
BOTH units had problems…. Tech support replied 72 hours later, tech is reviewing my claim…??? 8 Days later, no information???? REALLY??? I’m going on vacation in less than two weeks now…. No emails, no nothing…!!! I purchased 2more units, both work normally… { on 1 hour of use} now what about a 30 day return/refund?? Still no response…. Buyer BEWARE!!! Quality control??? BUYER BEWARE!!!
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Toby Toby
Owner
This thing sucks won't cool or heat because the thermometer is right where the air comes out and won't run fool speed would not recommend this one at all and they dont want to help me with any of it.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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