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VEVOR Saunaovn, 8KW elektrisk saunaovn, 400V 3N bærbar innendørs/utendørs saunaovn med 3-timer, digital kontroller for 8-12 m³ hjemme, kommersiell hotellspa-dusjbruk, maks 110℃

Kundeanmeldelser for VEVOR Saunaovn, 8KW elektrisk saunaovn, 400V 3N bærbar innendørs/utendørs saunaovn med 3-timer, digital kontroller for 8-12 m³ hjemme, kommersiell hotellspa-dusjbruk, maks 110℃

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Mark Daavettila Mark Daavettila
Horrendous shipping options
Never received it. It’s been over a month!
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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meebles meebles
Excellent price, too good to be true.
Bought this sauna heater in July thinking the price must have been a misprint. Installed, worked excellent. Heated our sauna to a temperature not possible with our previous heater. Thought I got an incredible deal. However, one element popped out of nowhere a few days ago, no melted wired, or anything, just, dead. Looks as though I'm not alone in that after reading these reviews. Is this a great heater? Heck yes! Will it last more than a few months? Yr mileage may vary.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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adam tropiejko adam tropiejko
President
This unit failed after a few uses. Vevor are not responding to the claim
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eric Brown Eric Brown
Heater
Heater is ok.doesn’t heat past 190 which is strange because my 6kw heaters got up to 220.not sure why this is
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Benjamin Hanscom Benjamin Hanscom
Stopped working after 5 minutes.
Unit was hooked up by a qualified electrician. Worked for 5 minutes then stopped working and the control board would not light up at all. Not a quality product. Now they are saying it is going to be days before I get an answer about what they are going to do to fix or replace. I also bought the 3 year extended warranty. Not Happy. Buyer beware.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kurt Kurt
Owner
This unit showed up with no user guide or installation instructions whatsoever. I want to run the unit on a circuit with a neutral wire. There is no neutral post on the terminal block. Vevor has this far not issued a return slip and keep going back and forth with the AI chat. They keep sending me bad information or send me schematics that do not match this unit. I know now I need a unit with internal controls and not these external controls that have a 110v circuit using ground as neutral. I am not buying another unit with external controls.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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first order first order
sauna heater
Arrived in non working condition, no solution from customer support, no way to return or refund.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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