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VEVOR Avløpskamera Rørinspeksjonskamera med 512 Hz sonde 22,9 cm 720p skjerm 50,3 m

Kundeanmeldelser for VEVOR Avløpskamera Rørinspeksjonskamera med 512 Hz sonde 22,9 cm 720p skjerm 50,3 m

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518 anmeldelser
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Aaron Aaron
GM
The unit works as it should, the cable is super flimsy and im fraid it won't last.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Poor electronics
Having several issues with the camera since the third time I used it, Not all of the LED lights work, the screen flickers really bad, the camera does not turn on unless it’s plugged in even with a charged battery. I would like for customer support to reach out to me on this severely disappointed for the 900$ I spent, I attached a video of the screen flickering.
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Monroe Richard Monroe
No customer service period.
No customer service period.  1 No customer service period.  1
This product did not work out of the box. I sent emails asking for support and in 2 years no reply, no support. I've called every 800, 855 phone number and nothing. The problem i really have is my elderly mother bought this for Christmas not knowing how poor the quality is and my elderly mother is the human your company ripped off. No warranty if vevor has NO customer service. No accountability for the products sold.
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CI*** CI***
Failed in less than a week
Failed in less than a week 1
The camera broke in less that a week. Trying to get it replaced is like pulling teeth.
3 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Germán Turpin lucas Germán Turpin lucas
Cámara
Fallan los led muchísimo estoy muy decepcionado no es la primera que compro y siempre falla lo mismo
1 personer syntes dette var nyttig
Kundeservice svar: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Adrian Adrian
The camera head that connects to the cable, is designed extremely poorly.
I'm a plumber by trade, I've had this camera for over 1 year and I want to explain to you why this product and most likely this company is awful. First. They made me think their product warranty will help me fix this camera. WRONG. The design makes this camera beyond fixable, and it is designed to break. As I said, where the camera head connects to the cable of the camera is so flimsy that with simple usage, the cables get damaged. The repairs under warranty take over three months to arrive at the house. Within a few uses, it breaks again, and now you have to make another warranty claim, which will take another three months to arrive at your house. That broke again by the time they attempted to fix it twice. They told me it was out of warranty. And now won't give me my money back for a problem WHICH THEY NEVER ADDRESSED OR FIXED WHILEEEE IT WAS UNDER WARRANTY. Not to mention that when I had this problem, I was not able to use the camera for my business, causing me to lose money on pipe repairs, inspections etc. Absolutely awful design which uses 4 measly soldrerd wires inside a to hold the main camera head to the cable which break upon simple use inspecting pipes. I will say that every other component is reasonably designed and works well. I do like the screen, the portability, the battery. But what is all that useful for when the main part of it breaks constantly? And the thing doesn't work at all? It wouldn't matter if it's made of gold. If it consistently breaks, and they take three months every time to send you a repair that they're pretending to help you with that just breaks again. Don't waste your money.
6 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steven Franklin Steven Franklin
Owner
This camera and experience has been the worst of my 20-year career in the sewer drain industry. The camera stopped working on my very first job in it. After several emails they finally sent me a new camera head and not a full camera like I preferred seeing as it didn't work at all. The camera head made the picture show up after I got it, but it didn't have a 512hz locator on it like my original was supposed to. I have now been emailing back and forth with them for a month and we are getting absolutely nowhere. They told me they're going to send me another new head and I accepted. The next message offered a $70 refund for my frustration but they're making it sound like it was a $70 refund for the camera. I highly recommend everybody steer clear of these guys. The customer service will drive you insane.
3 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Dominique Dominique
La caméra ne passe pas les coudes à 90° de diamètre 50.
Je tiens à exprimer mon mécontentement concernant la caméra d’inspection Vevor que j’ai récemment achetée. En effet, cet équipement est présenté comme étant adapté pour passer dans des conduites comportant des coudes à 90° en diamètre 50. C’est d’ailleurs précisément pour cette raison que j’ai choisi ce modèle. Or, dans la pratique, le produit ne répond absolument pas à cette promesse. Dès que la caméra arrive dans un coude à 90°, il devient impossible de continuer à avancer. Le câble bloque systématiquement, rendant l’appareil inutilisable dans les conditions pour lesquelles il est pourtant annoncé. Cette situation est particulièrement problématique, car j’ai effectué cet achat spécifiquement pour ce type d’usage. Le produit ne correspond donc pas aux caractéristiques mises en avant lors de la vente.
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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thiou thiou
réclamation
bonjour j'ai bien reçu ma commande mais il manque le chargeur de la batterie donc je suis bien embêté quart je peux pas reccharger la batterie de la caméra merci de fair le nécessaire cordialement
0 personer syntes dette var nyttig
Kundeservice svar: Bonjour! Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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RS BV RS BV
Beoordeling
Frame zit scheef, hierdoor is het uitrollen en inrollen zeer moeilijk. Oplossing zou kunnen zijn het scheve frame-deel eruit te zagen, maar waar ben je dan mee bezig. Daarnaast levelt de camerakop het beeld niet, de horizon in je beeld draait dus. Er zit geen lader bij de peilstok, deze dien je dus apart aan te schaffen.
8 personer syntes dette var nyttig
Kundeservice svar: Geachte klant, bedankt voor uw feedback. Onze excuses voor het ongemak. Neem online contact met ons op voor snelle hulp van ons aftersalesteam. We stellen uw begrip op prijs.
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