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VEVOR kloakkkamera med 512Hz-lokalisering, 50 m, selvnivellerende avløpsinspeksjonskamera med 9" 1080P HD-skjerm, 36X zoom, slangebasert rørleggerkamera med lys - 12 LED-lys, 32 GB SD-kort for kanalrør

Kundeanmeldelser for VEVOR kloakkkamera med 512Hz-lokalisering, 50 m, selvnivellerende avløpsinspeksjonskamera med 9" 1080P HD-skjerm, 36X zoom, slangebasert rørleggerkamera med lys - 12 LED-lys, 32 GB SD-kort for kanalrør

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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69 anmeldelser
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Richard Monroe Richard Monroe
No customer service period.
No customer service period.  1 No customer service period.  1
This product did not work out of the box. I sent emails asking for support and in 2 years no reply, no support. I've called every 800, 855 phone number and nothing. The problem i really have is my elderly mother bought this for Christmas not knowing how poor the quality is and my elderly mother is the human your company ripped off. No warranty if vevor has NO customer service. No accountability for the products sold.
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CI*** CI***
Failed in less than a week
Failed in less than a week 1
The camera broke in less that a week. Trying to get it replaced is like pulling teeth.
3 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Adrian Adrian
The camera head that connects to the cable, is designed extremely poorly.
I'm a plumber by trade, I've had this camera for over 1 year and I want to explain to you why this product and most likely this company is awful. First. They made me think their product warranty will help me fix this camera. WRONG. The design makes this camera beyond fixable, and it is designed to break. As I said, where the camera head connects to the cable of the camera is so flimsy that with simple usage, the cables get damaged. The repairs under warranty take over three months to arrive at the house. Within a few uses, it breaks again, and now you have to make another warranty claim, which will take another three months to arrive at your house. That broke again by the time they attempted to fix it twice. They told me it was out of warranty. And now won't give me my money back for a problem WHICH THEY NEVER ADDRESSED OR FIXED WHILEEEE IT WAS UNDER WARRANTY. Not to mention that when I had this problem, I was not able to use the camera for my business, causing me to lose money on pipe repairs, inspections etc. Absolutely awful design which uses 4 measly soldrerd wires inside a to hold the main camera head to the cable which break upon simple use inspecting pipes. I will say that every other component is reasonably designed and works well. I do like the screen, the portability, the battery. But what is all that useful for when the main part of it breaks constantly? And the thing doesn't work at all? It wouldn't matter if it's made of gold. If it consistently breaks, and they take three months every time to send you a repair that they're pretending to help you with that just breaks again. Don't waste your money.
6 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Buck Daniel Buck Daniel
nicht zu empfehlen
Leider ging die Kamera schon nach fast 9 Monaten Kaput! Der Support bei Vervor ist eine Katastrophe!!!!!!!!!!!!!
0 personer syntes dette var nyttig
Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Steven Franklin Steven Franklin
Owner
This camera and experience has been the worst of my 20-year career in the sewer drain industry. The camera stopped working on my very first job in it. After several emails they finally sent me a new camera head and not a full camera like I preferred seeing as it didn't work at all. The camera head made the picture show up after I got it, but it didn't have a 512hz locator on it like my original was supposed to. I have now been emailing back and forth with them for a month and we are getting absolutely nowhere. They told me they're going to send me another new head and I accepted. The next message offered a $70 refund for my frustration but they're making it sound like it was a $70 refund for the camera. I highly recommend everybody steer clear of these guys. The customer service will drive you insane.
3 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Proppen Proppen
Gått sönder
Gått sönder 1
Fungera alldeles utmärkt vid 2 tillfällen nu har den lagt av, barra ränder på skärmen. Ljusstyrkan är lite för svag i gamla rör. Kändes som att den inte tål vatten för 2 andra gången vi använde den så var det vatten i röret, då började det bli störning i bilden och någon linje som kom och gick.
1 personer syntes dette var nyttig
Kundeservice svar: Vi har mottagit din supportförfrågan gällande detta ärende. Vår kundsupport kommer att följa upp ditt problem inom 24 timmar och fortsätta hjälpa till tills alla dina behov är lösta. Vänligen håll ett öga på svaren på ärenden och e-postmeddelanden.
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Justin P Justin P
Product broke right away in customer service is practically non-existent
Product broke right away in customer service is practically non-existent 1
I recently purchased this product and it stopped working right away. It is in practically brand new condition. I have gone back and forth with customer service for the last 2 days and I'm not getting anywhere. Spent almost $800 on this product and it worked for less than an hour. Extremely disappointed and not getting anywhere with customer service.
4 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Devon Brown Devon Brown
Owner
Owner 1 Owner 1
Decent camera for homeowner use. They do not hold up on regular use. Warranty is a whole other story. You ask a question and they take 48 hours to respond. So just figuring out what is wrong could take a week. Then parts are 10-15 days before they ship. One breakdown and you are a month down with this camera. I have been sent parts that require me to solder tiny wires on and off an electric board in order for the camera to work. Vevor sees no problem with this. Warranty is horrifyingly bad but the camera is ok for occasional use. Price matches what you get, reel counters seem to be the weakest part.
2 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Anthony Santangelo Anthony Santangelo
DO NOT BUY!
DO NOT BUY! 1 DO NOT BUY! 1
BUYER BEWARE! I purchased sewer camera in February, it was broken by September. (Still under warranty)….they had me send a video to diagnose the issue. Customer service sent me a new screen which wasn’t compatible with system and arrived broken. . I went out and purchased a monitor, still having the same problem. Contacted customer service Let them know what’s going on. Instead of sending me a new system they’ve now offered me 62$. I refused.. they came back and offered me 183$. Customer service can only be reached through chat box on their website, it’s now been a month and no solution…
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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john john
homeowner
Don't waste your money on it. Was broken right out of the box. Never worked right from the day I got. Did all the troubleshooting and more and nothing would fix it. Contract Vevor about 200 emails and 3 weeks of fighting with them they finally decide to first offer me a new cable that was going to take 2 weeks to get. I said no then they offer me $212 back and to keep the broken camera. Then they finally offer me a full refund of my money and to send the camera back. Sent it back and still a week after they told me they issued the credit I have not gotten it on my credit card. SO don't waste you time with this product or the company.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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