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VEVOR kloakkkamera med 512Hz-lokalisering, 50 m, selvnivellerende avløpsinspeksjonskamera med 9" 1080P HD-skjerm, 36X zoom, slangebasert rørleggerkamera med lys - 12 LED-lys, 32 GB SD-kort for kanalrør

Kundeanmeldelser for VEVOR kloakkkamera med 512Hz-lokalisering, 50 m, selvnivellerende avløpsinspeksjonskamera med 9" 1080P HD-skjerm, 36X zoom, slangebasert rørleggerkamera med lys - 12 LED-lys, 32 GB SD-kort for kanalrør

Kunde anmeldelser

Hvordan kundeanmeldelser og -vurderinger fungerer
Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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David C Harris David C Harris
Owner
There is a bad connection from the reel to the monitor right out of the box. And after two uses in dirty air ducts the lens is all scratched and "foggy" looking (no longer a clear picture). It is usable, but not great. It is just poor workmanship and quality parts. But the price is good. If I get another one I would put a lens protector like for a cell phone camera on the lens. Also, trying to get the Vevor customer service to warranty or fix these machines is hard for me. I guess, I can't quite send them the right pictures or videos because they keep asking for pictures or video of the problem even though I have sent them. But because they are a low cost product, I just buy a new one instead of fighting their warranty system.
0 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott Scott
Field Sup
Horrible shipping. I was supposed to have it on 12/9 and did not receive it until 12/17. This is also the 3rd one we have purchased in 3 years. They only last about 1 to 2 years and then they break.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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jd jd
erreur facture
Bonjour, la facture générée ne correspond pas au montant de la commande
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Kundeservice svar: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Ian Ian
Plumber
Purchased to use with for my plumbing company. It stopped working after 2 weeks from the day I recieved it. Screen stays black when i turn on the unit. Sent a complaint to vevor customer service and have heard nothing back. Not impressed.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Chris Chris
Works Great When It Works
This camera works great when it works. However the problem is that it has quit multiple times and parts take a long time to get. When you depend on it for your business, you dont want to wait 2-3 weeks for parts.
0 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Justin P Justin P
Product broke right away in customer service is practically non-existent
Product broke right away in customer service is practically non-existent 1
I recently purchased this product and it stopped working right away. It is in practically brand new condition. I have gone back and forth with customer service for the last 2 days and I'm not getting anywhere. Spent almost $800 on this product and it worked for less than an hour. Extremely disappointed and not getting anywhere with customer service.
4 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Devon Brown Devon Brown
Owner
Owner 1 Owner 1
Decent camera for homeowner use. They do not hold up on regular use. Warranty is a whole other story. You ask a question and they take 48 hours to respond. So just figuring out what is wrong could take a week. Then parts are 10-15 days before they ship. One breakdown and you are a month down with this camera. I have been sent parts that require me to solder tiny wires on and off an electric board in order for the camera to work. Vevor sees no problem with this. Warranty is horrifyingly bad but the camera is ok for occasional use. Price matches what you get, reel counters seem to be the weakest part.
2 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Anthony Santangelo Anthony Santangelo
DO NOT BUY!
DO NOT BUY! 1 DO NOT BUY! 1
BUYER BEWARE! I purchased sewer camera in February, it was broken by September. (Still under warranty)….they had me send a video to diagnose the issue. Customer service sent me a new screen which wasn’t compatible with system and arrived broken. . I went out and purchased a monitor, still having the same problem. Contacted customer service Let them know what’s going on. Instead of sending me a new system they’ve now offered me 62$. I refused.. they came back and offered me 183$. Customer service can only be reached through chat box on their website, it’s now been a month and no solution…
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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john john
homeowner
Don't waste your money on it. Was broken right out of the box. Never worked right from the day I got. Did all the troubleshooting and more and nothing would fix it. Contract Vevor about 200 emails and 3 weeks of fighting with them they finally decide to first offer me a new cable that was going to take 2 weeks to get. I said no then they offer me $212 back and to keep the broken camera. Then they finally offer me a full refund of my money and to send the camera back. Sent it back and still a week after they told me they issued the credit I have not gotten it on my credit card. SO don't waste you time with this product or the company.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Abner c Abner c
Bad
First time using canasta didn’t work been trying to get exchange or refund but won’t get and answer from customer service really bad customer service
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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