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VEVOR dusjkarsett, 1828x1828 mm dusjkarsett med 50,8 mm ABS-sentralflens, 101,6 mm rist i rustfritt stål, vanntett dusjkar og membran og list, dusjkarets skråstenger passer til badet

Kundeanmeldelser for VEVOR dusjkarsett, 1828x1828 mm dusjkarsett med 50,8 mm ABS-sentralflens, 101,6 mm rist i rustfritt stål, vanntett dusjkar og membran og list, dusjkarets skråstenger passer til badet

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Canadian Canadian
Mr
Installed, passed a leak tested, overall seems to work but the product is slightly different than the pictures, thinner than other competitors like Schluter which leads to some stretching issues while installing. Cant buy extra parts like corner peices if you need more. If you have the money I would recommend other products but if your budget is on the smaller side like mine, it works.
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Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Louie Dushaj Louie Dushaj
Mr
The system is good, priced well and I have bought many of these. My problem with this is the waterproof cloth was not glued down properly and it had waves of unglued lines through the the whole floor base system. The other thing is the ledge or sill is to high and wide. They shoukd offer a 3x4 size, it would fit better with tile and marble threshold.
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Smellzalot Smellzalot
Curb too short
Curb too short 2
I bought the 38x60 shower kit, but there is not enough curbs to even make a 36x48 shower. Now I have to buy more or make my own curb, what a hassle. There should be enough for the size the kit is for...someone didn't think this through!
4 personer syntes dette var nyttig
Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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DB DB
Home owner
very disapointed, after 6mos I had to replace the entire shower
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Kundeservice svar: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use..We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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Shabba Shabba
Drain flange assembly not usable.
I've installed half the kit. There is barely enough fleece fibers on the membrane. I hope it holds to the thinset enough on both sides. The real issue is with the flange assembly. The membrane that is attached to the flange was only half adhered and peels with slight pressure. This is a catastrophic issue. The other issue is with the flange gasket membrane. The inside edge - the inside hole - is cut too large and doesn't allow for 2" overlap with the membrane that is factory glued to the abs flange. I will have to buy and use the orange name brand flange kit. Dissapointed.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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William Malave William Malave
Horrible return experience
Product, in this case a shower kit, is not bad. My review is towards their return policy and my experience trying to return one f these. So you can get a better picture, I have bought three of these when I tried to return one of them. The reason for returning was that it didn't come when initially promised and when it did the box was damaged and my replacement order had already come in. I can give you all the details and facts but it will probaby be denied or manipulated by Vevor. So, to summarize, returning one item, when I had already been established as a reliable customer ( or so I thought), is the worst experience I've ever have with any online business in my life. So my advise, buy here only if you don't care about their return policy. And even if you think that you are within your rights to returnan item, it's going to be a very discouraging moment. 😞
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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David L David L
Mr
Not fit and not able to return even before 30 days, be awared
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Kundeservice svar: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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promar promar
owner
tried to return never got a response from VEVOR Made multiple attempts to try to return shower base my customer was not happy with product wanted a more stable and secure product , decided to go with much more expensive shower base made by KBRS company, who stand behind there products and are easy to deal with on returns and product info your customer service is terrible
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Al Al
Delivery
I lost a job because there delivery was late by 2 weeks not sure what happened but I order before never had issues they need to change the delivery company Purolator sucks
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Aaron Aaron
Never came
Said it shipped over a month ago. Tracking said it never did. Only label printed. Then a month later said the shipper must have lost it and that’s it. No offer to send another one out
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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