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VEVOR kompaktlastergaffler, 1814 kg nominell lastekapasitet, pallgaffelrammefeste med 915 mm pallgaffelblad, 50,8 mm tilhengerfeste og spydhylser, passer for JD-traktorer

Kundeanmeldelser for VEVOR kompaktlastergaffler, 1814 kg nominell lastekapasitet, pallgaffelrammefeste med 915 mm pallgaffelblad, 50,8 mm tilhengerfeste og spydhylser, passer for JD-traktorer

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ktroyh ktroyh
FedEx lost the order and delivered it incomplete
FedEx lost the order and delivered it incomplete  1
I can't rate the forks because I never got to use them. I purchased the forks along with the purchase protection plan. I was very glad that I paid for the protection. (FedEx strikes again) FedEx really screwed the whole experience up. Somehow the item was listed as damaged and showed for a week as sitting at my local FE warehouse and no delivery update. This met the requirements for a refund per the protection plan. Vevor refunded the purchase. Some days later FedEx delivered a badly damaged box to the house. It contained a pallet fork frame, one pallet fork, and no hardware. The pallet forks are useless if not complete. I would like to say thank you to Vevor for refunding the purchase. If there were other delivery options than FedEx I would order a large item again but likely not until then.
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Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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K. Walla K. Walla
Pallet fork attachment
Pallet fork attachment  1 Pallet fork attachment  1
Box delivered ripped open and all hardware missing. One pin for fork was laying in the driveway before the box. Ring video showed fedex driver struggling with box and you can clearly see box was damaged before leaving the truck.
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Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved. Please keep an eye on your inbox and check your email regularly for our messages. Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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Josh Josh
Meh...
First, the good: these pallet forks are way more robust than I was expecting. Having the 2" receiver welded on as well as the hay bale spike are some nice add on features. And the shipping was super fast as things generally are from Vevor in my experience. The not great part is the fitment to my Massey Ferguson tractor. The spacing of the SSQA hook up points could be a little bit bigger (wider) so hooking up would be easier if there were a larger margin for error. The angle of that hook up point is too steep to really connect properly to the universal SSQA plate on the tractor. So now the pallet forks aren't really seated as well as they should be for safety, and the bottom pin bore is also too small. This will require some modification with a grinder and a hammer. Lastly the fit and finish of these fork definitely could be better, with slag all over the top and the powder coat/paint chipped off before I even use the things. For all of this, I should have just paid the extra $200 for the factory pallet forks from my dealer. Now I need to try and return these big things
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Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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Loreko Loreko
Didn't received all of the parts
The packages were sent in two stages and I didn't received all the parts from either one. The first package didn't include the bolts and nuts to put it together. The second package didn't include one of the steer forks. I contacted vevor and they claimed they sent new parts out and I never received them. That process took about 3 months before they issued me a refund.
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Kundeservice svar: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Andrew Andrew
Does not correct fit a Bobcat
I purchased the 4000lbs 42 inch forks and unfortunately they do not fit on my bobcat quick connect plate. I will need to modify them to fit, they are about 2-3 cm too tight. I have 5 other attachments for the bobcat that all fit well, these forks do not.
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Kundeservice svar: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Robert Bailey Robert Bailey
Mr
Ordered on 4 april and now 2 June...still not arrived and no indication when will arrive.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Steve Steve
Mr.
I was happy to find a set of pallet forks at a decent price. I placed the order and most of it arrived 2 weeks later. Unfortunately, the box was seriously damaged and did not include any of the hardware necessary to mount the forks or mount the rack. I informed the company and did not receive any response. I had to take measurements and go out and buy my own hardware at my own expense of money and time. Not happy.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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J White J White
Never Again
Only received 2/3 of the equipment. Attachment and one fork. Vevor did not make it right. The equipment is useless to us. We will never order from Vevor again.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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REY REY
MR.
Received the two forks only. After almost a month of going back and forth VEVOR had no choice but to issue a full refund. The two forks are still seating on my driveway. I requested for them to be pick up two weeks ago. I am guessing am stuck with them. Never again
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Cameron abfalter Cameron abfalter
Cheep
Didn't fit the tractor. bottm is bent already. All I have them on is a 24 hp tractor and probably won't last threw the winter
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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