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VEVOR slushmaskin, 4 l/135 oz x 2 tanker slushmaskin for hjemmet, uten is, frossen drikkemaskin, margaritamaskin med selvrens, for frosne margaritaer, frappéer, milkshake og mer

Kundeanmeldelser for VEVOR slushmaskin, 4 l/135 oz x 2 tanker slushmaskin for hjemmet, uten is, frossen drikkemaskin, margaritamaskin med selvrens, for frosne margaritaer, frappéer, milkshake og mer

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CC CC
Owner
This machine arrived partially functioning. One unit leaked upon first use. When I attempted to return they advised that both units have to run at the same time ( not in the manual and should not be necessary because it has two control panels one for each container) and they wanted me to work on a brand new machine by replacing parts. I cannot say this is a bad product because I only used it twice, now its a 500.00 paperweight. What I can say is that you will not receive proper customer service if something is wrong with the products that you buy from this company.
4 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ana Isabel Garcia Catalan Gomez Ana Isabel Garcia Catalan Gomez
Granizadora de dos tanques de 2,5L
Granizadora de dos tanques de 2,5L 1
Compré la granizadora hace un mes. He probado con la mezcla fría, he cambiado la marca de la mezcla y todo el rato sale ICE y no se llega a granizar. Necesito una solución. Gracias
5 personer syntes dette var nyttig
Kundeservice svar: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Mike Mike
Mr
Mr  1
Very deceptive and deceitful not too happy with the Customer Service was listed as 135 ounces but sticker on the top of the canister says 100 ounces max for slushy’s
6 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Margarita  delgado Margarita delgado
Granizadoras
Granizadoras  1 Granizadoras  1
Muy malo salio dañada y hace un mes que la compre y no me la han cambiado y e pedido ls devolución y nada no los recomiendo No Dan solución pronto cuando un producto sale dañado no los recomiendo para nada no cumplen
4 personer syntes dette var nyttig
Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Matt Matt
Slushy machine defective
I purchest this slushy machine to replace my large machine that was to big for our needs. Strait out of the box the machine didnt work properly. No mater what seting we put it in the machine wojld go in to (ice) mode safty which shuts down the compresser so you dont damage it. The machine thinks it has frozen up. Witch is hard to dk when the slushy mix is still watery. It just keeps going in to ice mode. I tryed puting it in custem temp mode at +4c and it whent to -2 then ice. No mater whatbit dosent work. Wish j keeped my old one. This is a very nice slushy machine im shere a working one works great. This isnt my first perches from vevor. I love there stuff free shiping andbprices there great. I have made maney perches over the year from 3 soft serve ice cream machines cook tops sandwege prep frige comershal propain deep fryer and lots more they have very good products. I recoment to every one. This is the first problemni have had i contacted them and notjing back after 2 days. Them when to live chat and keep saying we have sent yohr ticket to our team and market it as priority. That was 5 days ago still nothing. Have email each day still geting the run around. J hope theh do the wright thing and stand behind there 30 hassel free returns.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eyad Aljabi Eyad Aljabi
Mankousheh.nl
I bought two machines a month ago, but unfortunately they didn't do the job and the cooling is bad. I don't know if I can return them. They work, but the cooling isn't enough to freeze the slush to the required temperature, and I don't know what to do.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ken Ken
Restaurant Owner
This machine doesn’t mix well. It pushes everything to the front and isn’t consistent in the freezing settings. You get what you pay for. I wouldn’t buy this again.
2 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nikolov Nikolov
Panka
rossz készüléket kaptam. nem müködik.... 10 napja senki nem segit senki hogy visszakapjam a pénzem vagy kapjak egy másik készüléket.. botrány.....
4 personer syntes dette var nyttig
Kundeservice svar: Megkaptuk a problémával kapcsolatos jegyét. Ügyfélszolgálati csapatunk 24 órán belül válaszol a problémájára, és addig segít, amíg minden igénye megoldódik. Kérjük, figyelje a jegyekre adott válaszokat és az e-mail értesítéseket.
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Alba Alba
Me mandaron un producto diferente
Pedi la granizadora de 4 litros y me an mandado la de 3 litros era algo para un tema de trabajo y era urgente por un error de ellos he perdido trabajo , despues de mas de 24 h no me an dado aun ninguna solucion simplemente me an pedido fotos y nada mas ! No dan resultados al instante me dicen que siga esperando 48h un tiempo que no puedo permitirme el error es de ellos y deberian de dar una solucion inmediata un reemplazo o un reembolso del producto lo cual solo estan dando largas y haciendome perder un tiempo que no dispongo de el por temas laborales
1 personer syntes dette var nyttig
Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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Nadine Kube Nadine Kube
Keine
Mehrfach Rücksendung angefordert keine Antworten oder unangemessen Anschuldigungen 😡 Einmal nie wieder
1 personer syntes dette var nyttig
Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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