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VEVOR Solcelledrevet bassengionisator opptil 132 489 l, flytende automatisk vannrenser og filter, klorfritt vann, rund kobberbassengionisator med kobberanode, fjær, børste og filter for spa

Kundeanmeldelser for VEVOR Solcelledrevet bassengionisator opptil 132 489 l, flytende automatisk vannrenser og filter, klorfritt vann, rund kobberbassengionisator med kobberanode, fjær, børste og filter for spa

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Sean Looper Sean Looper
Mr
I’ve heard people talking about getting an ionizer for your pool and it helps with chlorine usage and keeping your pool clear. I ended up purchasing this one and love it. We live in Western KY so I get hot here and the pool is in direct sun light 85% of the day. Since I opened the pool in May I out the opening chemicals and have used 4 chlorine tablets in the pool floater we have. Water has been crystal clear. I’ve tried posting a picture but it’s not letting me for some reason.
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Frank Frank
Poor performance
Bought this a few months ago before the season started. I wanted to give it time to see how good of a job it would do. I can say don't waste your money. I still have to use chlorine and I still get algae on the pool floor and walls. If they would have added silver to this thing,it might work better. The silver would kill bacteria in the water. The unit does seem to degrade the copper anode. So it must be working, Its just not the algae cure.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Va*** Va***
De plastieke schroef
De onderste schroef brak al na 2 dagen, waarmee het mandje dat rond de koper er niet meer op rond kan
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Kundeservice svar: We hebben een ticket aangemaakt om dit probleem op te volgen. Onze klantenservice neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Houd uw inbox in de gaten voor onze berichten.
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VicKat VicKat
No Replacement Copper Anodes Available – Cannot Re
The pool ionizer itself works, but I am giving it a low rating because VEVOR does not appear to provide replacement copper anodes for this product. The copper anode is a consumable part and will eventually need to be replaced for the ionizer to continue working properly. Selling a product that depends on a consumable component without making that replacement part readily available makes the product essentially disposable once the original anode is used up. I would not recommend purchasing this pool ionizer, and I would be very cautious about purchasing similar VEVOR products that require consumable or replacement parts. Before buying, make sure VEVOR actually sells the necessary replacement components—especially the copper anode in this case. A product like this should be supported with replacement consumables for a reasonable period after purchase.
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Kundeservice svar: Dear valued customer, We are sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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Steve Fillion Steve Fillion
Didn't last long
It's already the end of it. Stopped working about 2 weeks ago now. It was fine but didn't last half a season.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Wayne Pritchard Wayne Pritchard
Never Received it.
I never received my pool ionizer, nor received a refund like I was told. . Very disappointed, especially since I've purchased many Vevor products in the past.
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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KD KD
Ms.
It was working well. Went to clean it with wire brush like instructions say. Now the blue plastic screw is stripped and will not hold the spring and basket in place.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Scott Haydel Scott Haydel
Poor design
Unit worked great until the first cleaning which according to the instructions should be weekly. Unscrew the bottom to take the filter and spring off and then the screw would not go back in. The screw needs to be longer to hold the filter and spring in place.
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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