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VEVOR Motorsykkel Hydraulisk Pump Jack 1500 LBS ATV Dirt Bike Stand

Kundeanmeldelser for VEVOR Motorsykkel Hydraulisk Pump Jack 1500 LBS ATV Dirt Bike Stand

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TC TC
Mr.
For the most part it seems okay, but the hydraulic pump cylinder doesn't work as it should. It's as if it has to re-prime every time you use it. You keep pumping and it just doesn't go anywhere. Also, the design of the lever for the pump is really screwy, it hits the wheel every time you pump it, and it hit's the ground before you really get the full stroke in.
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Kundeservice svar: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Greg Ashcraft Greg Ashcraft
this thing is crap
the hydraulic jack is leaking oil right out of the box ,i did open a case with vevor and will see how its handled ,if they handle it well i will redo this review , if not dont buy this
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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hh hh
master
The unit cannot lift to the maximum height, maybe not sufficient oil in the hydraulic system.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dubois Dubois
Ne passe pas sous la moto
J ai acheté le lève moto avec roulettes,J ai un sportster 1200 Ne pas en dessous avec les roulettes aucun intérêt
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Colin Bridge Colin Bridge
Mr
Was cheap i guess but be careful if you are not paying attention you can unwind nut to far and the nut will come of and the whole thing will collapse on you and bike will land on you and vevor will not help you at all can cause very serious injury so be careful when use this lift jack
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ryan Isaac Ryan Isaac
Poor quality
This is the second of the hydraulic motorcycle lifts I purchased. First one was more money but good quality. Now they are cheaper but the quality is junk. Showed up broken in the box. I made a warranty claim over a month ago and they sent the wrong parts. Horrible customer service. Generic responses.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Miguel Angel Barallobre Fernández Miguel Angel Barallobre Fernández
Comprador
Comprador 1
El elevador llegó con rupturas de piezas plásticas que he tenido que pegar yo y lo peor es que la bomba hidraulica venía rota y perdió en aceite. Un desastre me han vendido ustedes un material averiado. La bomba no funciona.
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Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Nigel Thomas Nigel Thomas
Owner
Product came damaged. Took what I thought was a long time to replace it as I had bought extra shipping insurance. Product is ok. The replacement process less so !
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Steph Steph
Roulement fragile
La goupille qui tient la vis à lâché ainsi que le roulement. La moto, une klr 650 ne fait que 160 kg. Je l'ai arrangé avec une goupille, la moto était démonté et j'avais besoin du cric. Du coup je n'ai pas fait marché la garantie. Je ne conseille pas cet achat.
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Stefan Stefan
Mr
Mr 1
This lift was exactley what I was looking for. I used it only twice and lifted approx 30 - 35 kg both times. But there was a leak of oil from the bottom of the cylinder and I couldn't use the lift. Contacted support. After some investigating I was first offered to get a new sealing ring but I don't know how to do the replacement since I do not have the skill to repair hydraulics and asked support to send me a complete lifting cylinder, that's is quite easy to do. Instead i was offered 739 SEK which I decline. I wrote that I want a complete cylinder but they will not send any due to logistic (which I don't believe in). Next step was to offer me 1439 SEK and I declined since I will have a new complete cylinder and they still won't send me a new one. Finally I was offered 2429 SEK (all money back) and they will still refuse to send me a new cylinder. I gave up and took the offer. Now a have an useless lift and I will take it to the scrap yard.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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