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VEVOR oppbevaringshyller, justerbare i 4 etasjer, kapasitet på 1088,6 kg, kraftig garasjehylle, metallhylle, for garasje, verksted, lager, kjeller, 1030 mm B x 522 mm D x 1529 mm H

Kundeanmeldelser for VEVOR oppbevaringshyller, justerbare i 4 etasjer, kapasitet på 1088,6 kg, kraftig garasjehylle, metallhylle, for garasje, verksted, lager, kjeller, 1030 mm B x 522 mm D x 1529 mm H

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kayla_lopez kayla_lopez
Used Unit covered in Cat Urine
Used Unit covered in Cat Urine 1
This was my first time ordering directly from the Vevor website. In the past I bought my Vevor products through Wayfair and never had a problem. I ordered two shelving units this time. The first was perfect, exactly what I expected. The second was a different story. When my kids and I opened it to assemble it, it had a strong cat urine smell, and the shelves were scratched up. There was also a residue left on the shelves, which I assume was from the cat urine, and we had to wipe it off. It was clearly a used unit, not new. The smell has now spread, and our whole basement stinks of cat pee. It’s not healthy for anyone to receive a product in this condition, and it’s unacceptable to send out something like this. On top of that, there’s no way to speak with a real person by phone. You have to submit a ticket through chat, which is frustrating when you’re dealing with a problem like this. I own a business, and almost all of the furniture I’ve bought for it has come from Vevor, so this is especially disappointing. I expected better from a company I’ve trusted for so many purchases. I hope Vevor addresses this and makes sure used or returned items aren’t being sent out as new.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Krysta Krysta
Not worth it
It’s the perfect size for what I need but it’s horrible to try and put together. It’s wobbly and the shelves don’t stay snapped in place. The ad said it was gonna be MDF but they are flimsy metal shelves, and despite the fact that the ad says 600 pounds per shelf. I would certainly not trust that.
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Kundeservice svar: Dear Valued Customer, We have received your ticket regarding this issue and have been in continuous communication with you throughout the process. A solution was provided via email, and we are pleased to confirm that you have accepted it. We will continue to monitor the case until the issue is fully resolved. Kindly keep an eye on the ticket responses and email alerts for any further updates if needed. Thank you for your patience and cooperation throughout this process.
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Jeff stroehmann Jeff stroehmann
Owner
Owner 1 Owner 1 Owner 1
Absolute garbage! Junk that is thrown into a box with one page of terrible instructions so terribly printed that you can’t read. Not typical for VEVOR. Very disappointed!
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Damaged in shipment Damaged in shipment
Damaged in Shipment
Damaged in Shipment 1 Damaged in Shipment 1
Ordered this rack, received it damaged in the mail. Reached out to Vevor for a refund, they offered $20. So I responded back I wanted a full refund or a replacement shelf, they offered $40. Eventually after another offer of $80 I filed a dispute with my credit card company for the full amount. And finally after almost 3 weeks of back and forth Vevor gave me a $130 refund for the shelf. The quality of the shelf is not ideal. The photos make it seem to be thickets, which was why I wanted it but it’s pretty thin. I opted to buy a Husky shelf from Home Depot for $199 instead. Lesson learned.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Rodney Rodney
Owner
I've reached out several times to inform Von that I didn’t receive all the brackets needed to support the shelf. I would appreciate it if you could send the missing brackets or a new shelf so I can return this one. It would be great to utilize all five levels instead of just three. Thank you!
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Greg Greg
Junk thin cheap sheet metal shelves. Pictures show 13mm MDF WOOD. The shelves are paper thin sheet metal. FALSE ADVERTISING
Junk thin cheap sheet metal shelves. Pictures show 13mm MDF WOOD. The shelves are paper thin sheet metal. FALSE ADVERTISING
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mrtund350 mrtund350
A Huge Disappointment – Flimsy, Frustrating, and Unstable
I had high hopes for the VEVOR 3000 lbs Storage Shelves, expecting a robust and reliable solution for my warehouse storage needs. Unfortunately, my experience has been nothing short of a major disappointment and a waste of time and effort. The advertised 3000 lbs capacity feels like a complete misrepresentation. The problems started right from assembly. The unit feels incredibly lightweight straight out of the box, which immediately made me question its claimed heavy-duty capacity. The assembly process itself was incredibly frustrating. The brackets proved stubbornly difficult to insert, requiring excessive force and patience that shouldn't be necessary for shelving. It felt like a constant battle to get them to seat properly. Even after wrestling with it and finally getting the first unit put together, the result was unacceptable. Despite taking care to assemble it on a perfectly level garage floor, the shelf ended up unlevel and wobbly. There's no way I would trust this shelving with anything close to heavy-duty items, let alone a fraction of the advertised 3000 lbs. The shelves themselves are notably flimsy and inspire zero confidence in their ability to hold significant weight without bowing or failing. My dissatisfaction runs so deep that after struggling through the assembly of just one unit, I immediately realized these shelves were not fit for purpose. I purchased three units in total, and the other two remain unopened, destined for resale on a marketplace rather than enduring the frustration of assembly and the disappointment of their poor quality. In summary: Lightweight and Flimsy: The entire unit feels cheap and the shelves flimsy, contradicting the 3000 lbs claim. -Difficult Assembly: Brackets are a nightmare to insert. -Unstable and Unlevel: Even on a flat floor, the assembled unit was wobbly and uneven. -Poor Value: Not worth the hassle or the risk, especially for its intended heavy-duty purpose. Would I buy again? Absolutely not. Save your money and your sanity. If you're looking for genuine heavy-duty garage storage, look elsewhere.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vasyl Vasyl
Mr
Unfortunately I haven't got my order. It was awfully. I didn't have any true information about tracking the order from client support department .
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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