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VEVOR oppbevaringshylle, justerbar med 5 nivåer, kapasitet 900 kg, kraftige garasjehyller i metall, trådstativ, svart, 152 cm L x 61 cm B x 213 cm H for kjøkken, spiskammers, kjeller, bad, vaskerom

Kundeanmeldelser for VEVOR oppbevaringshylle, justerbar med 5 nivåer, kapasitet 900 kg, kraftige garasjehyller i metall, trådstativ, svart, 152 cm L x 61 cm B x 213 cm H for kjøkken, spiskammers, kjeller, bad, vaskerom

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Josie Josie
Malleable exterior posts
The outer posts are malleable and of soft metal so not ideal; cost is high for quality of shelf No comparison to Husky or Whelan shelves which cost more but have a great warranty and are durable
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Kundeservice svar: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Eric Escobar Eric Escobar
Damage in Transport
Damage in Transport 2 Damage in Transport 2
Il bought this item with the warranty . Never had a call back on my request. Dont buy the warranty.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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KB KB
Missing two pieces and customer service is awful
Missing two pieces and customer service is awful 1 Missing two pieces and customer service is awful 1
I’ve bought several and the shelves once assembled are great. I had a box miss one of the vertical support connectors and one of the vertical uprights was the wrong size. Trying to resolve this simple issue through customer service is the hardest most frustrating thing. We can catch rockets that launch satellites into space on floating docks and robotic arms but can’t ship replacement parts within 2 weeks. And as of this review I’m still waiting. There is a reason why these are so cheap. Buy from a local store that can take the return and exchange. This is a nightmare
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Mike Mike
Owner
Pretty light duty. Can but much larger heavier duty ones from Costco for the same price. I’m sure would will work fine but it’s not the one you think everyone has in their garage it’s much lighter duty
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rocco Rocco
customer
Abysmal customer service. Your staff left out one leg of my 5 storage racks. I have sent numerous emails, pictures with no resolution. I will never buy a Vevor product again. Rocco
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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SKilpatrick SKilpatrick
Business Owner
When I received the item, I opened the box and started putting the shelves together. During this I noticed I had not received one of the upright post. Filled a ticket and was informed they could not get one out from China warehouse cause it was their holiday and wouldn't be open for another three weeks. I went ahead and ordered another set and was no issues. Good quality and decent shipping time. But the upright post from the original order never arrived. I received a message that they could refund $25 and I could try and locate one locally. I'm a business owner and do not have time to be trying to find a simple piece that should have been able to be handled getting me one easily.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Mark Lungwitz Mark Lungwitz
Overpriced
There's absolutely no way that I would ever put $2,400 lb as they say it's rated for built flimsy and overpriced
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pennman Pennman
Store owner
This is the third shelf in arrow that has arrived damaged. I was majorly damaged and still shipped out with old tape and a patch on the box.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Corey Noseworthy Corey Noseworthy
Frustrating Experience
I purchased this shelving unit and after waiting a couple weeks to arrive I discovered it was missing a vertical support piece. I reached out to Vevor and was informed they had to do an internal investigation which could take several days. After a few days they said they would finally ship a replacement piece and after fighting they offered a $20 discount for the delay. After a few days I was finally informed that they could not provide me with the piece required and offered me a few more dollars as compensation and I was told to source the part myself. After fighting with them for the next two weeks I was finally able to receive a full refund on the item. Most times I would receive only one message a day and when I asked to be able to speak with someone my request was ignored. I now have half the size of shelf I required for my garage as I have yet to be able to find a piece suitable to complete the unit. Do better Vevor!!
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Vanessa Bailey Vanessa Bailey
Storage shelves
Can’t use they didn’t send a part to build top shelf 😡
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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